oh IP address, where art thou. XP pro

  • Thread starter Thread starter David Sharpe
  • Start date Start date
D

David Sharpe

I'm trying to get my ADSL modem working with Windows XP
Pro. It simple wasn't connecting or recognizing the modem
(eg. plug and play didn't seem to be working) and when I
called Telus, the told me to go to command prompt and
type "ipconfig" to get my IP address. I typed that in and
all it displayed was "Windows IP Configuration" and
nothing else. No IP numbers, nothing. Telus said they
NEEDED the IP number to help me and they guessed it was a
problem with the software. Can someone please help?!

My problem isn't unique, I've found someone else posting
here with the exact same problem with XP Pro. I'm fairly
certain the problem is XP because I should have SOMETHING
set as my IP address, whether it's a series of numbers or
just 0.0.0.0. Instead I have nothing.

Thank you for you time,

David Sharpe
 
Hi David,
I had this problem before
so basically what you need to do is to reinstall your
TCP/IP Protocol (from your network properties)and restart
your computer.

After that, it depending if you have static or dynamic ip.
After you insert the all tcp/ip properties first ping
your local host )"ping localhost" or "ping 127.0.0.1")
just to be sure that you don't have any problem with your
network adapter and tcp/ip.
hope it will work for you
bye
 
"David Sharpe" said:
I'm trying to get my ADSL modem working with Windows XP
Pro. It simple wasn't connecting or recognizing the modem
(eg. plug and play didn't seem to be working) and when I
called Telus, the told me to go to command prompt and
type "ipconfig" to get my IP address. I typed that in and
all it displayed was "Windows IP Configuration" and
nothing else. No IP numbers, nothing. Telus said they
NEEDED the IP number to help me and they guessed it was a
problem with the software. Can someone please help?!

My problem isn't unique, I've found someone else posting
here with the exact same problem with XP Pro. I'm fairly
certain the problem is XP because I should have SOMETHING
set as my IP address, whether it's a series of numbers or
just 0.0.0.0. Instead I have nothing.

Thank you for you time,

David Sharpe
Click to expand...

I think that Telus got it backwards. Your computer doesn't have an IP
address because it doesn't recognize the ADSL modem. Or, to put it
another way, it can only have an IP address if it recognizes the ADSL
modem.

I'd call Telus back and talk with someone else.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
Puzzled by your post, I ran ipconfig on my XP Pro machine. My firewall
immediately asked for permission to allow ipconfig to connect to the
Internet. Until I assented, the ipconfig display was blank.

Are you running a firewall?
 
Hi David,
I'm the person you email about the same problem. Things
I've done to date.
1. Reloaded my TCP\IP didnt work
2. Removed hkey settings under current user for winsock 1
and 2. reloaded from windows\ini -didnt work
3. Removed and added in windows components - didnt work
4. Tried to use a static IP didnt work
5. Checked to see if the netman and rasman were started
and the rasman was not. Tried to start rasman and it said
one of its dependencies could not start.
6. Tried to reload XP Pro without formating the
harddrive -didnt work
7. Ripped hair out and slammed my head against the desk -
didnt work
ran out of options - will format and reload xp
Andy
 
On XO Pro - go to Start Menu , Control Panel , Network
Connections. Select Local Area Connection, click
properties. Select TCP - make sure it is set to obtain IP
automatically. Close. Then make sure that Local Area
Connection is enabled. This can be done by right clicking
the Connection "Local Area Connection" _ Make sure that
Bridging is disabled.
 
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