Offline files - synch error message

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Guest

KB252509 states very clearly that PST, MDB, etc file types are excluded from
synchronizing by default and when those files exist in a folder marked for
offline use, an error message is displayed informing the user that files of
this type can not be made available offline. While that is reasonable, it
annoys the hell out of the users when it happens everytime they logoff as we
have enabled the full synchronization at logoff policy option.
Is there any way to supress this message?
 
Mike S.6 said:
KB252509 states very clearly that PST, MDB, etc file types are
excluded from
synchronizing by default and when those files exist in a
folder marked for
offline use, an error message is displayed informing the user
that files of
this type can not be made available offline. While that is
reasonable, it
annoys the hell out of the users when it happens everytime
they logoff as we
have enabled the full synchronization at logoff policy option.
Is there any way to supress this message?
Click to expand...

Hi,

You can go into Group Policy and put these extensions in the "do not
allow to go offline" file types. It works great. The error is
because they aren’t available offline. If you set the offline setting
in GP it should stop the errors.

Cheers,
Lara
 
Thanks for the reply Lara. I have been through that and it appears not to
work. Is there another setting that needs to be enabled in conjunction with
the exclusion list to make it work? Also according to the Q article that
exclusion list is only necessary if you want to override the default which
leads me to believe that there is still something else wrong.

Mike.
 
Hi,

Make sure the setting is done in Computer Configuration (on Group
Policy/OU where computers reside) - Admin Templates - Offline Files -
Files not Cached. Also are your other group policies working? Is DNS
setup correctly? http://www.sd61.bc.ca/windows2000/dns.htm

Here is the explan for the above GP.
Lists types of files that cannot be used offline.

This setting lets you exclude certain types of files from automatic
and manual caching for offline use. The system does not cache files of
the type specified in this setting even when they reside on a network
share configured for automatic caching. Also, if users try to make a
file of this type available offline, the operation will fail and the
following message will be displayed in the Synchronization Manager
progress dialog box: "Files of this type cannot be made available
offline."

This setting is designed to protect files that cannot be separated,
such as database components.

To use this setting, type the file name extension in the "Extensions"
box. To type more than one extension, separate the extensions with a
semicolon (;).

Note: To make changes to this setting effective, you must log off and
log on again.
Click to expand...

This works fine for me.

Cheers,

Lara
 
The settings is done through computer configuration. DNS and all other
policies are operating as expected.

Mike.
 
Mike S.6 said:
The settings is done through computer configuration. DNS and
all other
policies are operating as expected.

Mike.


 > >Lists types of files that cannot be used offline.
 > >
 > >This setting lets you exclude certain types of files
from automatic
 > >and manual caching for offline use. The system does
not cache files
 > >the type specified in this setting even when they
reside on a network
 > >share configured for automatic caching. Also, if
users try to make a
 > >file of this type available offline, the operation
will fail and the
 > >following message will be displayed in the
Synchronization Manager
 > >progress dialog box: "Files of this type cannot be
made available
 > >offline."
 > >
 > >This setting is designed to protect files that cannot
be separated,
 > >such as database components.
 > >
 > >To use this setting, type the file name extension in
the
 > >box. To type more than one extension, separate the
extensions with a
 > >semicolon (;).
 > >
 > >Note: To make changes to this setting effective, you
must log off and
 > >log on again.
Click to expand...

I have the exact same problem here!!

the GPO lara submitted isn’t the solution for the offline error
message.

This GPO only allows you to add file types which couldn’t be
synchronized.

for example:
if I use this policy to exlcude *.xls files from synchronizing, the
message will show that the xls files aren’t synchronized.

so this policy doesn’t prevent the error message!!

is there anybody else who has a solution????

edit: see the explaination of the GPO, read it carefully, then you
understand what I mean.
 
hgerrit said:
I have the exact same problem here!!

the GPO lara submitted isn’t the solution for the offline error
message.

This GPO only allows you to add file types which couldn’t be
synchronized.

for example:
if I use this policy to exlcude *.xls files from synchronizing, the
message will show that the xls files aren’t synchronized.

so this policy doesn’t prevent the error message!!

is there anybody else who has a solution????

edit: see the explaination of the GPO, read it carefully, then you
understand what I mean.
Click to expand...

Exactly! The policy is only meant to override the default exclusion list,
it does nothing to prevent the message from displaying. Like I mentioned
previously Q252509 says quite clearly that this is working as designed.
With no way to supress the error message, the user is annoyed everytime they
logoff and must click OK...quite useless.

Mike.
 
I found a way to stop the warning messages here:

http://blogs.msdn.com/jonathanh/archive/2004/12/09/279292.aspx

You add a bunch of Values (type doesn't matter) under the
HKLM\...\NetCache\ExclusionErrorSuppressionList and/or
HKCU\...\NetCache\ExclusionErrorSuppressionList. Use the find feature
on NetCache to find the full path, then add the key
ExclusionErrorSuppressionList, then add a bunch of values under the key
for whatever warnings you don't want to appear (e.g., *.mdb and *.dbf)
-- one value for each filename (wildcards ok).

This is useful when you want to allow users to make an entire folder
available offline without getting the error message saying couldn't
sync database files, if they have any database files in that folder.

Hope that helps,

bierlyt
 
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