Offline Files problems...

  • Thread starter Thread starter Rob Pelletier
  • Start date Start date
R

Rob Pelletier

I am working with a client's Vista Business laptop and want to make a folder
on his SBS 2003 server available offline.

When I do so, I get HUNDREDS of errors:

"The process cannot access the file because it is being used by another
process." (Just over 500 of them now, and counting...)

I know there is nobody else using these files - this user is the only one
with rights to the folder. While I can endure little glitches in technology
like this in exchange for the convenience of the feature, such hassles have
a tendency to cause either confusion or concern to less technically apt
consumers.

What's up with this? Can anyone suggest what I can do to make this process
work more smoothly?


Thanks,

Rob Pelletier
 
Hi Rob,
It sounds like you might have opportunistic locking disabled on your server.
Offline Files needs this feature to be enabled on the server. Here is the KB
article that talks about how to enable to disable it:
http://support.microsoft.com/kb/296264/en-us
Let me know if this helps.

Thanks,
Shubhankar
 
Thanks for your reply...

Shortly after posting, I found a post you made on techarena.in, discussing
how to use a registry ket to celar out the Offline Folders cache in Windows
Vista. I did that, and set up my offline files again, with the same
results...

So, now I will try to enable Oplocks on the server, restart and see what
happens.

A shame that Microsoft does not document such things - clearing out a
corrupt local cache and/or knowing that Oplocks on the server are disabled
is pretty important information, not to be found without doing a lot of
digging.

Thanks for your help.

Rob P.
 
Hi Rob,
We do have documentation out there for both about oplocks and clearing the
cache. I shall dig up the KBs for you. As far as oplocks go, they should be
enabled by default and customers should not need to bother. However we have
seen instances where oplocks were turned off on the server for application
compatibility issues and we are trying to get the word out better. Thanks
for trying out offline files and let me know if enabling oplocks works for
you.

Thanks,
Shubhankar
 
Thanks for your input - re-enabling the Oplocks did indeed do the trick.

Any information you can provide on this would be appreciated, because I find
that this is not very well documented yet, and I am getting more and more
requests for such features that enhance portable computing.


Rob P.
 
Back
Top