Offline files and old servers

  • Thread starter Thread starter Michael
  • Start date Start date
M

Michael

This is most frustrating and if somebody knows the solution, i would greatly
appreciate it.

Mobile users use offline files for their redirected "My Documents" I have
decommissioned some servers and no matter what I do, offline files still
remembers those servers and tries to sync with them. I have:

Deleted the Offline cache, rebooted.....no good.
Deleted offline cache, turned off offline files, rebooted, re-enabled
offline files....no good
Deleted offline cache, turned off offline files, rebooted, located the
references to the old server in the registry, reboot, turned offline back
on....no good

This is especially frustrating when a user changes office locations and
attempts to sync across the WAN. I am in the process of moving user folders
to a DFS share, but the damn thing will still try and sync with the original
server as well as the DFS share.

I am about to use one of my free Professional support incident with
Microsoft from my Technet Subscription and make Bill solve this.

Thanks in advance,

Michael
 
These pages might be of help:

http://support.microsoft.com/kb/811660

http://www.msfn.org/board/Howto-DISABLE-Enable-Offline-Files-by-reg-files-t58520.html

http://kbalertz.com/811660/Files-Of...ter-synchronized-another-person-computer.aspx

Seems that the 'NetCache' registry key plays an important role, and you
might find your answer there. Once you know exactly what's needed, one
solution might be to roll-out a .reg file of new settings from the login
script.
(regedit /s newofflinesettings.reg)
 
I appreciate the reply, however, this does not necessarily apply to my
situation. Likewise, this is a PRE SP2 hotfix which was included in SP2. I
am still searching.

-M-
 
The date and time was 4/29/2008 9:05 AM, and on a whim, Michael pounded
out on the keyboard:
I appreciate the reply, however, this does not necessarily apply to my
situation. Likewise, this is a PRE SP2 hotfix which was included in SP2. I
am still searching.

-M-
Click to expand...

Hi Michael,

We just added a server on one network and had to change OF for all users.

In Explorer, under Folder Options, Offline Files tab, press Ctrl-Shift
and click Delete Files. Answer Yes or OK. This will re-initialize the
cache and on reboot the old server will be gone.

--
Terry R.

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Terry,

Thanks. I have done that, and after the reboot, the old servers are still
listed in the SYnc Manager setup. Likewise, it still pops up to say that
"Server is still offline. Click here to reconnect". Especially frustrating
when the server no longer exists.
 
The date and time was 4/29/2008 4:57 PM, and on a whim, Michael pounded
out on the keyboard:
Terry,

Thanks. I have done that, and after the reboot, the old servers are still
listed in the SYnc Manager setup. Likewise, it still pops up to say that
"Server is still offline. Click here to reconnect". Especially frustrating
when the server no longer exists.
Click to expand...

That's very strange. I had someone try all that you mentioned before
above without success also. The suggestion I gave you was the only one
that worked for every laptop user. Make sure Ctrl-Shift is being held
down when you click the "Delete files" button, otherwise it won't
re-initialize. You must reboot also for the changes to take effect.


--
Terry R.

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Terry,

Found a tool. The Client Side Caching Options Command line tool, or CSCCMD.
Apparently, you must contact Microsoft to get this tool, it is not linked
for download.

The syntax is:

csccmd /disconnect:\\oldserver\oldshare
 
The date and time was 5/1/2008 9:24 AM, and on a whim, Michael pounded
out on the keyboard:
Terry,

Found a tool. The Client Side Caching Options Command line tool, or CSCCMD.
Apparently, you must contact Microsoft to get this tool, it is not linked
for download.

The syntax is:

csccmd /disconnect:\\oldserver\oldshare
Click to expand...

Thanks Michael. I'll put this away in case the method I suggested ever
doesn't work. I'm still puzzled why it didn't work for you, but glad
you found an alternate.

Apparently you can get it in the WS2003 RKT:
http://www.microsoft.com/downloads/...69-57ff-4ae7-96ee-b18c4790cffd&displaylang=en

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
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