OfficeJet 6310 scan issues and network issues ???

  • Thread starter Thread starter paul814
  • Start date Start date
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paul814

I am having problems with my new printer.

I have it connected through the ethernet network cable. When I load
the software it gets to the point where it asks how is printer
connected, USB or Network. I choose Network, it searches and finds
the printer and its IP address, it asks me if I want to use it and I
hit Yes.


It then comes back and asks How the printer is connected, USB or
Network. I choose network again and again it is found I click Yes to
use it.


Again I get the screen that asks how the printer is connected, and I
can not get past that. I can not get any other software installed.
Anyone ever see this? It is on a Windows XP computer.


ALSO, If connected through Network, am I able to use the scan
functionality this way?


Thanks.
 
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