Office Assistant Disappears

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  • Start date Start date
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Guest

Using Office XP Pro, my office assistant disappears about 10 seconds after program launch. Then, a window comes up saying that the office assistant has stopped responding, and that I should click on 'Show Office Assistant' from the Help menu if I want it back. I do this, and about 10 seconds later, it disappears again!

I've tried selecting a different assistant, I updated w/all the service pack downloads, etc., and it still disappears. Any fixes??
 
Have you tried a repair on Office already? Insert your CD, start Setup and
choose Repair.

--
Roady [MVP]
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Also Outlook FAQ, How To's, Downloads and more...
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(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 
I'll try that now... I attempted it last night, but I
don't remember having to insert the CD, though. I'll let
you know what happens.
 
Have you done a custom installation so all the assistants are installed on
your computer?

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Tips for cleaning up your mailbox

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
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(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 
No, I haven't. I also am now noticing what may be a
related problem... the PC is shutting down due to 'NT
Authority' -- something to do with an RPC error. ???
 
Have you patched your machine against msblast? See this page for
assistance:
http://www.microsoft.com/security/protect/default.asp

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer,
(e-mail address removed) asked:

| No, I haven't. I also am now noticing what may be a
| related problem... the PC is shutting down due to 'NT
| Authority' -- something to do with an RPC error. ???
|| -----Original Message-----
|| Have you done a custom installation so all the assistants are
|| installed on your computer?
||
|| --
|| Roady [MVP]
|| www.sparnaaij.net
|| Microsoft Office and Microsoft Office related News
|| Also Outlook FAQ, How To's, Downloads and more...
||
|| Tip of the month:
|| -Tips for cleaning up your mailbox
||
|| Subscribe to the newsletter to receive news and tips & tricks in your
|| mailbox!
|| www.sparnaaij.net
||
|| (I changed my reply address; remove all CAPS and _underscores_ from
|| the address when mailing)
|| -----
|| ||| I tried your suggestion, and am still having the same
||| problem.
|||| -----Original Message-----
|||| Have you tried a repair on Office already? Insert your CD, start
|||| Setup and choose Repair.
||||
|||| --
|||| Roady [MVP]
|||| www.sparnaaij.net
|||| Microsoft Office and Microsoft Office related News
|||| Also Outlook FAQ, How To's, Downloads and more...
|||| Tip of the month:
|||| -Tips for cleaning up your mailbox
|||| Subscribe to the newsletter to receive news and tips & tricks in
|||| your mailbox!
|||| www.sparnaaij.net
|||| (I changed my reply address; remove all CAPS and _underscores_
|||| from the address when mailing)
|||| -----
|||| ||| (e-mail address removed)...
||||| Using Office XP Pro, my office assistant disappears about 10
||||| seconds after program launch. Then, a window comes up saying
||||| that the office assistant has stopped responding, and that I
||||| should click
||| on 'Show Office Assistant'
||||| from the Help menu if I want it back. I do this, and about 10
||||| seconds later, it disappears again!
|||||
||||| I've tried selecting a different assistant, I updated w/all the
||||| service pack downloads, etc., and it still disappears. Any
||||| fixes??
||||
||||
|||| .
||||
||
||
|| .
 
I just did what you suggested, but I don't know if it did any good.. I already have all updates installed automatically. It did enable the firewall that comes with XP though. Thanks

----- Milly Staples [MVP - Outlook] wrote: ----

Have you patched your machine against msblast? See this page fo
assistance
http://www.microsoft.com/security/protect/default.as

--Â
Milly Staples [MVP - Outlook

Post all replies to the group to keep the discussion intact. Due t
the SWEN virus, all mail sent to my personal account will be delete
without reading

After searching google.groups.com and finding no answer
(e-mail address removed) asked

| No, I haven't. I also am now noticing what may be
| related problem... the PC is shutting down due to 'N
| Authority' -- something to do with an RPC error. ??
|| -----Original Message----
|| Have you done a custom installation so all the assistants ar
|| installed on your computer
|
|| -
|| Roady [MVP
|| www.sparnaaij.ne
|| Microsoft Office and Microsoft Office related New
|| Also Outlook FAQ, How To's, Downloads and more..
|
|| Tip of the month
|| -Tips for cleaning up your mailbo
|
|| Subscribe to the newsletter to receive news and tips & tricks in you
|| mailbox
|| www.sparnaaij.ne
|
|| (I changed my reply address; remove all CAPS and _underscores_ fro
|| the address when mailing
|| ----
|| ||| I tried your suggestion, and am still having the sam
||| problem
|||| -----Original Message----
|||| Have you tried a repair on Office already? Insert your CD, star
|||| Setup and choose Repair
|||
|||| -
|||| Roady [MVP
|||| www.sparnaaij.ne
|||| Microsoft Office and Microsoft Office related New
|||| Also Outlook FAQ, How To's, Downloads and more..
|||| Tip of the month
|||| -Tips for cleaning up your mailbo
|||| Subscribe to the newsletter to receive news and tips & tricks i
|||| your mailbox
|||| www.sparnaaij.ne
|||| (I changed my reply address; remove all CAPS and _underscores
|||| from the address when mailing
|||| ----
|||| ||| (e-mail address removed)..
||||| Using Office XP Pro, my office assistant disappears about 1
||||| seconds after program launch. Then, a window comes up sayin
||||| that the office assistant has stopped responding, and that
||||| should clic
||| on 'Show Office Assistant
||||| from the Help menu if I want it back. I do this, and about 1
||||| seconds later, it disappears again
||||
||||| I've tried selecting a different assistant, I updated w/all th
||||| service pack downloads, etc., and it still disappears. An
||||| fixes?
|||
|||
||||
|||
|
|
||
 
Don't forget to run a complete virusscan on your computer either ;-)

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Tips for cleaning up your mailbox

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----
Jeff said:
I just did what you suggested, but I don't know if it did any good.. I
Click to expand...
already have all updates installed automatically. It did enable the
firewall that comes with XP though. Thanks.
----- Milly Staples [MVP - Outlook] wrote: -----

Have you patched your machine against msblast? See this page for
assistance:
http://www.microsoft.com/security/protect/default.asp

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer,
(e-mail address removed) asked:

| No, I haven't. I also am now noticing what may be a
| related problem... the PC is shutting down due to 'NT
| Authority' -- something to do with an RPC error. ???
|| -----Original Message-----
|| Have you done a custom installation so all the assistants are
|| installed on your computer?
||
|| --
|| Roady [MVP]
|| www.sparnaaij.net
|| Microsoft Office and Microsoft Office related News
|| Also Outlook FAQ, How To's, Downloads and more...
||
|| Tip of the month:
|| -Tips for cleaning up your mailbox
||
|| Subscribe to the newsletter to receive news and tips & tricks in your
|| mailbox!
|| www.sparnaaij.net
||
|| (I changed my reply address; remove all CAPS and _underscores_ from
|| the address when mailing)
|| -----
|| ||| I tried your suggestion, and am still having the same
||| problem.
|||| -----Original Message-----
|||| Have you tried a repair on Office already? Insert your CD, start
|||| Setup and choose Repair.
||||
|||| --
|||| Roady [MVP]
|||| www.sparnaaij.net
|||| Microsoft Office and Microsoft Office related News
|||| Also Outlook FAQ, How To's, Downloads and more...
|||| Tip of the month:
|||| -Tips for cleaning up your mailbox
|||| Subscribe to the newsletter to receive news and tips & tricks in
|||| your mailbox!
|||| www.sparnaaij.net
|||| (I changed my reply address; remove all CAPS and _underscores_
|||| from the address when mailing)
|||| -----
|||| ||| (e-mail address removed)...
||||| Using Office XP Pro, my office assistant disappears about 10
||||| seconds after program launch. Then, a window comes up saying
||||| that the office assistant has stopped responding, and that I
||||| should click
||| on 'Show Office Assistant'
||||| from the Help menu if I want it back. I do this, and about 10
||||| seconds later, it disappears again!
|||||
||||| I've tried selecting a different assistant, I updated w/all the
||||| service pack downloads, etc., and it still disappears. Any
||||| fixes??
||||
||||
|||| .
||||
||
||
|| .
Click to expand...
 
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