Office 97 Word not responding

  • Thread starter Thread starter inez
  • Start date Start date
I

inez

Using Windows XP, SP2, I.E and O.E. and Office '97. When typing an email
message or a letter in the Word program, there is a "Windows Classic" Dark
blue heading at the top of the page. Frequently, the dark blue heading
fades to gray and at the same time, whatever I am typing ceases. I mean I
can be typing away and suddenly, my fingers are still going over the keys
but none of the typing shows. I have to click the somewhere on the page I
am typing and the typing will start again until the next time it fades away.
Can someone please give me some help on why this is happening and how to
cure it? If I am in the wrong newsgroup, please direct me to the correct
URL.
Thanks, Inez
 
This sounds likely to be the result of a virus.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
Do you have Norton AV? Uncheck its Office Plug-in which can allow the system
focus to turn to other running applications hidden behind the main
application. This is indicated by the taskbar icon for that application
'flashing' orange.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
There is no Office Plug-in for Word 97.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
Thanks for the information. I ran Norton Antivirus and also Grisoft
Antivirus and neither of them reported finding a virus. Any other
suggestions?
Inez
 
The description of the header pane fading away sounds like the same way that
the desktop fades away when you close Windows or change the Desktop
Background colour option. My suspicion is that you have a strange graphics
problem. Are you using the latest driver for your graphics?

--
Terry Farrell - Word MVP
http://word.mvps.org/

: Using Windows XP, SP2, I.E and O.E. and Office '97. When typing an email
: message or a letter in the Word program, there is a "Windows Classic" Dark
: blue heading at the top of the page. Frequently, the dark blue heading
: fades to gray and at the same time, whatever I am typing ceases. I mean I
: can be typing away and suddenly, my fingers are still going over the keys
: but none of the typing shows. I have to click the somewhere on the page I
: am typing and the typing will start again until the next time it fades
away.
: Can someone please give me some help on why this is happening and how to
: cure it? If I am in the wrong newsgroup, please direct me to the correct
: URL.
: Thanks, Inez
:
:
 
Where are the graphics drivers? How do I find the update and how to install
them? Not knowing where to search, I opened My Computer-properties-device
manager-and found under the Network Adapters: Realtec RTL8139 Family PCI
Fast Ethernet NIC. When I right clicked on Realtec, clicked Update, after
the scan, I was told Realtec was up-to-date. What other information can I
furnish? Am I searching in the right place? I appreciate the help.
Inez
 
Microsoft calls Graphics drivers as Display Adapters! Quick way to Device
Manager is WindowsKey+Break.

--
Terry Farrell - Word MVP
http://word.mvps.org/

: Where are the graphics drivers? How do I find the update and how to
install
: them? Not knowing where to search, I opened My Computer-properties-device
: manager-and found under the Network Adapters: Realtec RTL8139 Family PCI
: Fast Ethernet NIC. When I right clicked on Realtec, clicked Update, after
: the scan, I was told Realtec was up-to-date. What other information can I
: furnish? Am I searching in the right place? I appreciate the help.
: Inez
:
: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: : > The description of the header pane fading away sounds like the same way
: > that
: > the desktop fades away when you close Windows or change the Desktop
: > Background colour option. My suspicion is that you have a strange
graphics
: > problem. Are you using the latest driver for your graphics?
: >
: > --
: > Terry Farrell - Word MVP
: > http://word.mvps.org/
: >
: > : > : Using Windows XP, SP2, I.E and O.E. and Office '97. When typing an
: > email
: > : message or a letter in the Word program, there is a "Windows Classic"
: > Dark
: > : blue heading at the top of the page. Frequently, the dark blue
heading
: > : fades to gray and at the same time, whatever I am typing ceases. I
mean
: > I
: > : can be typing away and suddenly, my fingers are still going over the
: > keys
: > : but none of the typing shows. I have to click the somewhere on the
page
: > I
: > : am typing and the typing will start again until the next time it fades
: > away.
: > : Can someone please give me some help on why this is happening and how
to
: > : cure it? If I am in the wrong newsgroup, please direct me to the
: > correct
: > : URL.
: > : Thanks, Inez
: > :
: > :
: >
: >
:
:
 
Back
Top