Office 2007 Suite - Help files blank

  • Thread starter Thread starter Grey Bear
  • Start date Start date
G

Grey Bear

I am experiencing a problem with veiwing the help files in Office 2007 (any
module).
When I invoke the "Help" (hhelp button or the F1 key), I get the help
screen, but only the "Table of Contents" is listed in the left pane.
Clicking on any topic (says 'downloading"), then expands the topic (in the
left pane), but clicking on any of those does not give me any information in
the right pane (blank).
I have loaded a Virtual Machine (Vista Ultimate) with Office 2007 and tested
it there with NO problem (Help files work correctly), so I am sure it is not
a software error.

I am running Windows Vista Ultimate (SP1) and Office 2007 Professional.

Any help with this problem would be welcome!
 
Grey Bear said:
I am experiencing a problem with veiwing the help files in Office 2007
(any
module).
When I invoke the "Help" (hhelp button or the F1 key), I get the help
screen, but only the "Table of Contents" is listed in the left pane.
Clicking on any topic (says 'downloading"), then expands the topic (in the
left pane), but clicking on any of those does not give me any information
in
the right pane (blank).
I have loaded a Virtual Machine (Vista Ultimate) with Office 2007 and
tested
it there with NO problem (Help files work correctly), so I am sure it is
not
a software error.

I am running Windows Vista Ultimate (SP1) and Office 2007 Professional.

Any help with this problem would be welcome!
Click to expand...

If you ask in an Office discussion group, rather than in this .NET
programming group, you'll have much better results. Here's how to find one.

As you appear to be using a web interface, start here to find an appropriate
group:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

Click the + beside English. then scroll down to Office and Desktop
Applications. In Office and Desktop Applications, open the Office
category. Find a group there to post in.
 
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