Office 2007 Configuration ?

  • Thread starter Thread starter Daze N. Knights
  • Start date Start date
D

Daze N. Knights

Periodically, and seemingly at random, when I open a Word or Excel
document, I have to wait through an "Office 2007 Configuration" process
before the document will finally open. Can anyone tell me what's going
on here?
 
Diagnose and repair crashing Office programs by using Office Diagnostics
http://office.microsoft.com/en-us/help/HA012340761033.aspx

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

--------------------------------------------------------------------------------

:

Periodically, and seemingly at random, when I open a Word or Excel
document, I have to wait through an "Office 2007 Configuration" process
before the document will finally open. Can anyone tell me what's going
on here?
 
Office Diagonstics is one solution that hopefully will work. Also are you
getting any specific error message on the desktop or at eventvwr.msc in the
run box>enter>application with Office as the source arrowing down to the
time of the problem opening Word or Excel?

I couldn't find anything directly on point searching MSKBs, and this is
remotely analagous but probably not helpful--I don't know ifIRM was in the
picture (doesn't seem so) and although it was an Office 2003 MSKB, often
they can apply to more than one version.

You receive a configuration error message when you use Information Rights
Management in Office
http://support.microsoft.com/kb/827737/en-us

CH
 
It is not presented as an "error" at all. I double-click a Word or Excel
document and a light blue window pops up that says something like (I
can't recall in detail and will have to remember to write it down next
time) "Microsoft Office Configuration in Progress" with the familiar
green dashes moving from left to right, and when it finishes, the
document opens as if nothing unusual had happened.

This only occurs maybe once out of every fifty times I open an Office
document.
 
Hmm. I just ran the Office Diagnostics for my Word 2007, which may
actually be the only Office program this has occurred in (I can't
remember for sure about Excel), and it didn't find any problems at all.
Oh well; it was an interesting experience, and now I know about Office
Diagnostics. This isn't a "crashing" problem at all, and isn't even
presented as an "error" situation. It just claims to be going through
Microsoft Office Configuration, and I have to wait it out. The first
couple of times it happened, it took two or three minutes, but lately
it's been under a minute. Not a very serious matter, since it happens so
infrequently. But rather odd. I originally thought it had something to
do with converting my Office 2000 documents for use with Office 2007,
but I've seen it happen with documents created in Office 2007, as well.
 
Well... are you opening documents created in previous versions of Word? I'm
not sure, but would guess Word would throw some kind of dialog box asking as
to what document type you want to open the file... Or maybe you've got
features flagged to install on first time used and you're just hitting a lot
of these as you open different documents. Both SWAG's, no doubt.

Lang
 
Nope. Thought, at first, that it might be due to my old docs created in
Word 2000, but it has happened with recently created docs in Word 2007,
as well.
 
This "Microsoft Configuration in Process" business has happened on rare
occasions after double-clicking Word documents created using Word 2000
as well as Word 2007. So it can't be a Word version issue. And it
fortunately doesn't happen often.

I've installed the MS Office Compatibility Pack on a few systems using
earlier versions of Office to help them utilize documents created in
Office 2007, but it doesn't make sense to install it along with Office
2007, which should be able to handle documents made with earlier
versions of Office on its own.

Rather than .doc or .docx, I use .rtf for my Word documents. I wonder if
that could be a factor. But if so, why would this "Configuration" thing
only occur so rarely . . . ?
 
It happens to me for every office program, even if I just open the program.
I tried the repair and that did not help. I may uninstall and re-install.
 
It only happens to me rarely, and I have only noticed it so far using
Word and Excel. I've lately wondered if it may have something to do with
the fact that I changed the defaults from the new file formats to RTF in
Word and XLS in Excel . . .
 
Periodically, and seemingly at random, when I open a Word or Excel
document, I have to wait through an "Office2007 Configuration" process
before the document will finally open. Can anyone tell me what's going
on here?
Click to expand...

Blah. I'm having this problem and it is getting progressively worse.
 
Try temporarily turning off UAC and then try running office. I suspect it's
trying to update something in the registry (which is being virtualized) and
is failing. As a result it keeps thinking it needs to do it again.

J
 
Try temporarily turning off UAC and then try running office. I suspect it's
trying to update something in the registry (which is being virtualized) and
is failing. As a result it keeps thinking it needs to do it again.
Click to expand...

Has this problem with or without UAC enabled, under both standard user
and admin account. However, you are right about it being a registry
access problem.

Event log was reporting specific key(s) that could not be found, thus
the cycling install.

When accessing via regedit, the key in question had a permissions
problem. Accessing the key threw an access/permissions violation,
even when running regedit with admin permissions.

Attempting to change ownership of key(s) in question "appeared" not to
work, regedit would throw a no permissions error but upon re-accessing
the keys involved system permissions were enabled on the key, and I
was then able to add additional permission needed.

For others that go through this, it is important that you get subkeys
as well.

A lot of work (at least in running it down) but it's working - there
were 4 keys involved in my case. However, I'm very concerned because
a random checking of keys in HKEY_CLASSES_ROOT seem to show a good
number of keys have this permissions problem.

This was a XP-Pro to Vista Ultimate upgrade. Vista has been good to me
but the Office 2007 install was a nightmare. For the record Office
Diagnostic was of no help. I can only assume validation occurs in
that tool, I'm wondering if it runs under a different permissions
environment than the user who invokes it? Not a good idea. Seems
likely I have a hosed Vista installation and/or something is scary
wrong with my registry permissions, but for the moment we are running.
 
I am glad to see someone resolved the problem. However, you left out the keys
you worked with. Please provide the complete fix and not just that you fixed
it so all of us can benefit. Thanks.
 
Yeah. When it skooped the information over it didn't properly elevate to
set the permissions on those subkeys.

J
 
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