office 2003

[Guest]

When i open a office application ie word, outlook i am getting an error :-
C:\Document and settings\My Name\applicationdata\microsoft\addins\c:\program
files\common files\Microsoft shared\geography\mpoai9.dll’ is not a valid
office add-in.

I have search the knowledge base and i have found nothing, i would be
gratefull for some help

Thanks

 

[Diane Poremsky [MVP]]

find and delete extend.dat - it's at C:\Documents and
Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

I have just tried this and it still hasen't worked.

thanks anyway

find and delete extend.dat - it's at C:\Documents and
Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

When i open a office application ie word, outlook i am getting an error :-
C:\Document and settings\My
Name\applicationdata\microsoft\addins\c:\program
files\common files\Microsoft shared\geography\mpoai9.dll' is not a valid
office add-in.

I have search the knowledge base and i have found nothing, i would be
gratefull for some help

Thanks

 

[Diane Poremsky [MVP]]

then tools, options, other, advanced and see if mapppoint is listed as an
addin.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

find and delete extend.dat - it's at C:\Documents and
Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

When i open a office application ie word, outlook i am getting an error
:-
C:\Document and settings\My
Name\applicationdata\microsoft\addins\c:\program
files\common files\Microsoft shared\geography\mpoai9.dll' is not a valid
office add-in.

I have search the knowledge base and i have found nothing, i would be
gratefull for some help

Thanks

 

[Guest]

I have the same issue. I have tried all of your suggestions; but still have
the issue.
Any thing else I can try?

then tools, options, other, advanced and see if mapppoint is listed as an
addin.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

find and delete extend.dat - it's at C:\Documents and
Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

When i open a office application ie word, outlook i am getting an error
:-
C:\Document and settings\My
Name\applicationdata\microsoft\addins\c:\program
files\common files\Microsoft shared\geography\mpoai9.dll' is not a valid
office add-in.

I have search the knowledge base and i have found nothing, i would be
gratefull for some help

Thanks

 

[Guest]

Thanks For your suggestion once again, but sorry it didn't work.

then tools, options, other, advanced and see if mapppoint is listed as an
addin.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

find and delete extend.dat - it's at C:\Documents and
Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

When i open a office application ie word, outlook i am getting an error
:-
C:\Document and settings\My
Name\applicationdata\microsoft\addins\c:\program
files\common files\Microsoft shared\geography\mpoai9.dll' is not a valid
office add-in.

I have search the knowledge base and i have found nothing, i would be
gratefull for some help

Thanks

 

[jazzloven]

resolution to the issue mpoai9.dll is not a valid Office Add-in

had a user call our Help Desk with the above issue. I went to the web page in the link http://msdn.microsoft.com/library/en-us/mappoint2004/BIZRemoveAddIn.asp and tried what was suggested by Microsoft. This failed to resolve the user’s issue. I did a search in Microsoft’s database and found the following article which did resolve her issue:

found Microsoft's article 319900 which contained information for the same issue with a different DLL file. I've copied a portion of the article and have pasted it below with a note as to what subkey I deleted in order to resolve this issue.



SYMPTOMS

When you start Microsoft Outlook, you may receive an error message that is similar to the following:

C:\Program Files\Microsoft Office\Office10\Addins\Outbak.dll is not a valid Office add-in.Note The path of the Outbak.dll file may be different on your computer.



You may also receive this error message when you click Options on the Tools menu, click the Other tab, click Advanced Options, and then click COM Add-ins. You may also notice that the Personal Folders Backup utility is not available on the File menu.

CAUSE

The Outbak.dll file is a component of the Microsoft Outlook Personal Folders Backup add-in. This behavior can occur if the Outlook Personal Folders Backup add-in is no longer installed on the computer but a reference to the Outbak.dll file remains in the registry. As a result, the Outbak.dll file is requested but not found when you start Outlook.

RESOLUTION

To resolve this issue, remove the entry for the Outbak.dll file from the registry. To do this, follow these steps.



Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

1. Click Start, and then click Run.

2. In the Open box, type regedit, and then click OK.

3. Locate and then click the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins

4. On the File menu, click Export.

5. Specify a file name and location where you want to save the exported registry file, and then click Save.

6. In the left pane, expand the registry key that you located in step 3 (if it is not already expanded), right-click the Microsoft.<OutlookBackup.1> subkey and then click Delete.

7. If you are prompted to confirm the deletion, click Yes.

8. On the Registry menu, click Exit to quit Registry Editor.





removed the subkey for MapPoint in place of the one contained in the above instructions

closed out of the registry and launched Outlook - no longer getting the error msg

 

[Randy]

I just tried it and it works. Edit your registry. Find all the mpaoi9.dll
located through out the registry. Delete what you find on the right. This
will take a few minutes but it should work. After I restarted Outlook 2003
the error I was getting is gone.