Office 2003 @ TS 2003 Server

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Guest

Hello All

We have been using Office 2003 in conjunction with Windows 2003 server for
about 18 months now, its seems to be ok from a operational point of view but
there are a few niggly little problems that seem to ruin it for the users.
When the users log out and back into Terminal Services any changes that they
have made to office dissapear such as signatures and outlook views. Does
anyone know why this may happen?

Cheers

Kanen
 
This would happen if you have them using Mandatory TS Profiles, or if you
have multiple load balanced terminal servers and use local profiles (where
the settings would only stay for each server).

What you describe is NOT normal, so if you could elaborate on your setup it
would help us to determine your problem.
 
Hello.

Right we are using roaming profiles which are stored on our DC. We have 3
Terminal Servers running Windows 2003 Standard and as such we were unable to
use Microsoft Load Balancing Function as we weren't using Enterprise so we
are using a 3rd party piece of software on a server we call TS Proxy. At the
moment the user logs on and the profile is copied down from the DC. When
they log off their profile is copied back up to DC. We have redirected
Application Data to the DC as well in the vain hope that this may sort the
problem out but it hasn't. If you'd like more information and you use MSN my
ID is (e-mail address removed).

Many Thanks

Kane.
 
Have you checked to make sure your profiles are actually being successfuly
written back to the roaming path each time (i.e. look at the timestamp on the
ntuser.dat file, and check the event log)? Are you using the User Profile
Hive Cleanup Service?

http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

Have you disabled caching on the share that holds the TS Roaming Profiles?

To clarify on thing, 2003 Standard Edition can participate in a NLB Cluster,
however it can NOT (currently) participate in Session Directory. So you can
load balance TS with the NLB, but you can't take advantage of the Session
Reconnect feature w/o EE. I prefer 3rd party load balancing solutions as
well, i.e. WTSGateway Pro.
 
Hello.

The profiles do seem to be written back to the roaming profile path but i
have installed the "User Profile Hive Cleanup" service and disabled caching
on the "AppData" redirection folder. We are currently using WTSGateway Pro
and its seems fine, also thinking about WTSProfile has anyone here used it?

Many Thanks

Kanen
 
So caching was enabled on the share that holds user's TS Profiles? The KB
Article I was referring to with this (by memory) was:

http://support.microsoft.com/?kbid=287566

I'll have to check to see if this applies to TS and Server 2003, but I'd
still recommend disabling caching, as I always do this and rarely have
profile problems, i.e. maybe once every 4-6 months I get someone with a
corrupted roaming profile.

WTS Profiles is another of Claudio Rodrigues' [MVP] programs. I haven't
personally used this one, but he probably has a demo you can try. You should
also check the new products by 2X, as they purchased terminal-services.net
and are re-branding, updating and integrating (as far as I know) Claudio's
original product line with their line of products.

One free program to look at is BrainSys BrsSuite, which is free. You can
find it here:

http://www.sessioncomputing.com/downloads.htm
 
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