Office 2000 Outlook contact issue

[1 david]

Environment: Citrix Metaframe XP on Win 2000 Server w/SP4

Office: 2000 w/SP3

Client: XP Pro

Email: Outlook w/POP3, no Exchange

Symptom: since Office SP3 was installed some (but not all) users are finding
that Outlook hangs when scrolling the list of available contacts when
composing a new message.

Enough to go on?

 

[Russ Valentine [MVP-Outlook]]

It's about as much to go on as we ever have. This is a frequent problem that
seems to have several possible causes and no consistent solution. Some of
the possible solutions that have been reported:
1. Finding and correcting a corrupt address in the list (e.g., if the
scrolling seems to hang at the same point every time).
2. Removing and re-adding the Outlook Address Book Service
3. Updating video drivers
4. None of the above

 

[1 david]

Thanks, Russ.

Does it seem to happen with newer version of Outlook?

david

It's about as much to go on as we ever have. This is a frequent problem
that seems to have several possible causes and no consistent solution.
Some of the possible solutions that have been reported:
1. Finding and correcting a corrupt address in the list (e.g., if the
scrolling seems to hang at the same point every time).
2. Removing and re-adding the Outlook Address Book Service
3. Updating video drivers
4. None of the above

--
Russ Valentine
[MVP-Outlook]

Environment: Citrix Metaframe XP on Win 2000 Server w/SP4

Office: 2000 w/SP3

Client: XP Pro

Email: Outlook w/POP3, no Exchange

Symptom: since Office SP3 was installed some (but not all) users are
finding that Outlook hangs when scrolling the list of available contacts
when composing a new message.

Enough to go on?

 

[Russ Valentine [MVP-Outlook]]

I've seen it reported with almost every version, although I can't really
recall seeing it posted for Outlook 2003 yet.
--
Russ Valentine
[MVP-Outlook]

Thanks, Russ.

Does it seem to happen with newer version of Outlook?

david

It's about as much to go on as we ever have. This is a frequent problem
that seems to have several possible causes and no consistent solution.
Some of the possible solutions that have been reported:
1. Finding and correcting a corrupt address in the list (e.g., if the
scrolling seems to hang at the same point every time).
2. Removing and re-adding the Outlook Address Book Service
3. Updating video drivers
4. None of the above

--
Russ Valentine
[MVP-Outlook]

Environment: Citrix Metaframe XP on Win 2000 Server w/SP4

Office: 2000 w/SP3

Client: XP Pro

Email: Outlook w/POP3, no Exchange

Symptom: since Office SP3 was installed some (but not all) users are
finding that Outlook hangs when scrolling the list of available contacts
when composing a new message.

Enough to go on?

 

[1 david]

Thank you.

I've seen it reported with almost every version, although I can't really
recall seeing it posted for Outlook 2003 yet.
--
Russ Valentine
[MVP-Outlook]

Thanks, Russ.

Does it seem to happen with newer version of Outlook?

david

It's about as much to go on as we ever have. This is a frequent problem
that seems to have several possible causes and no consistent solution.
Some of the possible solutions that have been reported:
1. Finding and correcting a corrupt address in the list (e.g., if the
scrolling seems to hang at the same point every time).
2. Removing and re-adding the Outlook Address Book Service
3. Updating video drivers
4. None of the above

--
Russ Valentine
[MVP-Outlook]
"1 david" <davidatdigitallyhip.com> wrote in message
Environment: Citrix Metaframe XP on Win 2000 Server w/SP4

Office: 2000 w/SP3

Client: XP Pro

Email: Outlook w/POP3, no Exchange

Symptom: since Office SP3 was installed some (but not all) users are
finding that Outlook hangs when scrolling the list of available
contacts when composing a new message.

Enough to go on?