OEM installaton rendered useless by CD repair

  • Thread starter Thread starter Paul
  • Start date Start date
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Paul

I feel like I'm on the freaking round-a-bout in London
with this crap --- I'm VERY upset.

Here's what happened:

1) performed a repair of my mother's OEM installation
using my XP Home upgrade CD.

2) got message 'unregmp2.exe - entry point not found' The
procedure entry point GetIUMS in the .dll library
MSDART.DLL.

3) pulled up taskmgr.exe to get past this dialogue box
with no luck ... had to click thru it for about 5 minutes
before it would let me proceed. **dlimport.exe error
message followed just after which I also had to 'click
thru'.

4) repair is completed and go to set up a PPPOE DSL
connection only to find it unavailable (greyed out) --
create an internet connection using broadband that
requires a user id and password.

5) locate knowledge base article 320558 addressing the
problem. I try method 1 -- delete 'NextID' in registry
entry
HKEY_CURRENT_USERS\Software\Microsoft\Windows\CurrentVersi
on\Telephoney\Cards

6) PPPOE still unavailable as an option

7) try Method 2 in article -- delete the entire
Telephoney registry entry shown above -- then do an in-
place upgrade.

8) did in-place upgrade -- AGAIN got the
unregmp2.exe/GetIUMS error with 13 mins left in
installation -- click thru.

9) reboot -- PPPOE option unavailable yet again!!!!!!!!!!


So as it stands now, this OEM installation cannot connect
to the internet after following the repair procedure
outlined in that KB article.

ANY SUGGESTIONS YOU MICROSOFT STUDS??
 
Paul said:
I feel like I'm on the freaking round-a-bout in London
with this crap --- I'm VERY upset.

Here's what happened:

1) performed a repair of my mother's OEM installation
using my XP Home upgrade CD.
Click to expand...

That is the cause of the problem - you used the wrong CD for the
Repair Install.

You should have used the OEM CD that came with your mother's computer.

And if the computer came with a System Recovery CD rather than an
Installation CD then you cannot do a Repair Install. Period. That is
an issue that you need to purusue with the computer
manufacturer/assembler. Under the OEM licensing agreement they
signed with Microsoft they have assumed full and complete
responsibility for all product warranty and end-user support matters
regarding that OEM copy of Windows.

Hope this clarifies the situation.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
Thanks Ron, but I was under the impression that any XP
CD, whether it be full version or upgrade, could be used
to repair any XP installation.

If what you say is the case, the "repair" should never
allow me to continue on an OEM installation.

Makes sense...
 
Paul;
There are to many variables with the OEM installation.
At the very least you would have Activation issues since you would not
be able to use your mothers Product Key with your CD.

A good rule is NEVER use a CD other than original unless you are
absolutely sure both are IDENTICAL thus allowing you to use the
correct Product Key.
 
Paul said:
Thanks Ron, but I was under the impression that any XP
CD, whether it be full version or upgrade, could be used
to repair any XP installation.
Click to expand...

In terms of a Repair using the XP Recovery Console that is probably
correct. But a Repair Install is a different matter entirely.

And Microsoft has again succeeded in confusing the matter by using the
same or similar terms for two entirely different functions.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
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