Eddie G said:
My mother forwards me emails with pictures, and when I get them the box is
empty with a red "x" in the upper left of the box. What should I do to
her computer to fix this?
Thanks,
Eddie G
This could also be a simple issue of the images being sent
in a propriatry format? (eg: exclusive to original software
that produced them?).
Ask your mother to save and send images as traditional and
universally compatible jpeg..................
Also how is she sending the images?
From a web-based email account? And she is on dial-up?
(The image file size maybe too large?)
Or From browser email client? (Outlook Express etc)
Another example is if images are from a digital camera,
many have software that indicates they can be selected
direct from the cameras memory to be sent, the option
usually being simply "email", if so..................
Ask your Mother to save to a folder in a compatible and
filesize-friendly format -jpeg is ideal.
Then to compose email and use "attach" option to locate
and attach the image file.