OE 6 disappeared when we upgraded to Office XP

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Guest

Hello. We are running Windows XP-SP2, IE 6-SP1, and we were running OE 6.
Today we upgraded from Office 2000 to Office XP and downloaded and installed
critical updates. Now we cannot find OE 6 in our Program Files, and we did a
search and it seems to have lost a few of our newest email storage .dbx
files. When we try to launch OE, we get an error that says:

Outlook Express has encountered a problem and needs to close. We are sorry
for the inconvenience.
If you were in the middle of something, the information you were working on
might be lost.
Restart Outlook Express.
Please tell Microsoft about this problem
We have created an error report that you can send to help us improve Outlook
Express. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.

And then this error message windows closes so quickly we cannot type
anything into it. Have we lost our OE? Can we restore OE without losing our
email? We did a Google search for this error and the only suggestions we
could find so far recommend uninstalling IE and reinstalling....scary! Any
thoughts would be helpful.
 
wr4fsu said:
Hello. We are running Windows XP-SP2, IE 6-SP1, and we were running OE 6.
Today we upgraded from Office 2000 to Office XP and downloaded and
installed
critical updates. Now we cannot find OE 6 in our Program Files, and we
did a
search and it seems to have lost a few of our newest email storage .dbx
files. When we try to launch OE, we get an error that says:

Outlook Express has encountered a problem and needs to close. We are sorry
for the inconvenience.
If you were in the middle of something, the information you were working
on
might be lost.
Restart Outlook Express.
Please tell Microsoft about this problem
We have created an error report that you can send to help us improve
Outlook
Express. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.

And then this error message windows closes so quickly we cannot type
anything into it. Have we lost our OE? Can we restore OE without losing
our
email? We did a Google search for this error and the only suggestions we
could find so far recommend uninstalling IE and reinstalling....scary!
Any
thoughts would be helpful.
Click to expand...

This was answered in another newsgroup.

If you must post identical messages in more than one newsgroup please
crosspost, i.e. please place all of the newsgroups in the Newsgroup field of
one message, separated by commas. That way when someone reads the message
in one newsgroup it will be marked as read in all of them. In addition, an
answer posted in one newsgroup will generally show up in all of them.

This is usually not necessary since most of those who answer posts read
more than one newsgroup.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Frank Saunders said:
This was answered in another newsgroup.

If you must post identical messages in more than one newsgroup please
crosspost, i.e. please place all of the newsgroups in the Newsgroup field of
one message, separated by commas. That way when someone reads the message
in one newsgroup it will be marked as read in all of them. In addition, an
answer posted in one newsgroup will generally show up in all of them.

This is usually not necessary since most of those who answer posts read
more than one newsgroup.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
Click to expand...
OK, sorry! you can tell we are new
 
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