Object not found when accessing shared calendar in OUTLOOK 2007

[Laura Rooke]

We are running an exchange server and most users are using OUTLOOK 2003. We
installed OUTLOOK 2007 on the admin's PC today. She can access all shared
calendars except for one. With this one - which is the most important one
for her to share - it just keeps saying 'Object not found'.
Any thoughts ? Thanks, Laura

 

[Ben M. Schorr, MVP]

What version of Exchange Server? Is this shared calendar a private calendar
or a Public Folder? What permissions does she have to it?


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[Laura Rooke]

I think it is Exchange Server 2003, but I need to check.
It is a private calendar that is shared. We have checked the permissions -
they look good - we deleted them and reentered them to be sure.
We logged in to another computer using OUTLOOK 2003, as that same user and
with OUTLOOK 2003 we were able to access the calendar. We only got the error
message when accessing from OUTLOOK 2007.
It's strange because we were able to access 3 other shared calendars, just
not this particular one.

 

[Ian East]

On Wed, 22 Aug 2007 06:00:32 -0700, "Laura Rooke"

Here is a bit more info.

It is Exchange server 2003 Standard SP2. The calendar is a shared
private calendar. The user can view the calender in Outlook 2007 but
not create any appointments. She just gets the error "The object can
not be found". In Outlook 2003, everything works fine so I don't
think it's a permission problem on Exchange (at least not something
obvious). We're also able to view and edit several other users
calendars in 2007 fine, it's just this one user's calendar that can't
be edited. We tried to set up a new computer with a fresh install of
Windows XP SP2 and Outlook 2007 and get the same error.

<UPDATE> Ok.. I just solved this so I'll post the solution for
reference.

1. Open Outlook 2007 under the account of the calendar owner.

2. View the calendar. Right click on "Calendar" under My Calendars on
the left pane and select properties. Open the General tab.

3. Find the area that says "When posting to this folder use:" with a
list box beside it.

4. Make sure it's set to IPM.Appointment.

In this case, the original user had WebEx Office installed at one
point and it was still trying to use some WebEx specific plugin to
post appointments. I still have no idea why this does not
detrimentally affect Office 2003.