M
magineer02
I have a Dell Dimension 8200 (Seagate Barracuda 7200 HD 160Gb)
with XP which I just installed without any issues.
However I'm unable to logon to the Internet. This is the same computer
that was able to logon not more than 2 yrs ago. I've changed nothing
except the HD and the actual Ethernet cord and connected it to the L2
port instead of the L1 which is where my Dell 8500 is now connected.
I called Verizon and they ran several diagnostic tests and had me reboot
and power off/on but still my computer will not connect and all the tests
showed green as do my indicator lights on my modem (Verizon GT704WGB)
the power, DSL, and Internet indicators stayed solid on the modem while
my Ethernet and wireless indicators flashed. Also my Eithernet plug-in on
back of the computer showed green.
So all the indicators are showing that there's nothing wrong.
After running all the tests we then looked at my device manager which
showed
? 'other devices' (with a yellow question mark)
? and indented below that were Ethernet Controller
? and Multimedia Audio Controller both with yellow question marks.
I think the reason the Multimedia audio controller has a yellow question
mark is because I don't have speakers. Once I do that should go away.
However, according to Verizon, the Ethernet Controller with the yellow
question mark means I need a new Ethernet card and software or drivers
for my existing card. I already checked and I don't have any software disks.
So my question is what can I do to get online with the 8200? Do I need to
buy a new Ethernet card? What brand/make? or did I miss something when
I installed XP and if so can't I go back and repair the installation?
Thoughts/ Suggestions?
Thanks,
Robert
with XP which I just installed without any issues.
However I'm unable to logon to the Internet. This is the same computer
that was able to logon not more than 2 yrs ago. I've changed nothing
except the HD and the actual Ethernet cord and connected it to the L2
port instead of the L1 which is where my Dell 8500 is now connected.
I called Verizon and they ran several diagnostic tests and had me reboot
and power off/on but still my computer will not connect and all the tests
showed green as do my indicator lights on my modem (Verizon GT704WGB)
the power, DSL, and Internet indicators stayed solid on the modem while
my Ethernet and wireless indicators flashed. Also my Eithernet plug-in on
back of the computer showed green.
So all the indicators are showing that there's nothing wrong.
After running all the tests we then looked at my device manager which
showed
? 'other devices' (with a yellow question mark)
? and indented below that were Ethernet Controller
? and Multimedia Audio Controller both with yellow question marks.
I think the reason the Multimedia audio controller has a yellow question
mark is because I don't have speakers. Once I do that should go away.
However, according to Verizon, the Ethernet Controller with the yellow
question mark means I need a new Ethernet card and software or drivers
for my existing card. I already checked and I don't have any software disks.
So my question is what can I do to get online with the 8200? Do I need to
buy a new Ethernet card? What brand/make? or did I miss something when
I installed XP and if so can't I go back and repair the installation?
Thoughts/ Suggestions?
Thanks,
Robert