Nvidia and Maxtor install problems with RC1

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Guest

Upgrade scenario with my relatively new (i.e. "off the shelf") Dell XPS 600
with the RC1 32 bit client...

Error message is:
You must make the following changes before installing Windows
Close Windows installation and contact the device manufacturer for updated
driver software for these devices:
o SCSI and RAID controllers: Maxtor 7L250S0
o SCSI and RAID controllers: NVIDIA nForce4 Serial ATA RAID Controller

The problem is two-fold: 1) There is no such part number listed on the
Maxtor site and they have no Vista drivers available regardless (at least
that I could find); 2) I downloaded the Nvidia Vista RC1 drivers, but the
instructions state that I need to update to the drivers once Vista is
installed - and there is no option to continue the install...

Please note that I am not particularly technical, so probably a good test
for how a consumer would encounter Vista, and I'm not sure what to do or
where to turn...

I've read a bunch of the posts on the problems with the NVIDIA nForce4
chipset and Vista, but most are well over my head - just having trouble
understanding how this can be an RC build and still have these problems, so
wanted to post to give visibility and to see if someone can help
resolve...especially the Maxtor mystery...
 
Did you find a solution for the Maxtor driver? I have the same problem upgrading Business edition of Vista. No info from Dell, no info from Maxtor.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
Unfortunately, no - I wasn't able to upgrade with RC1 - and just resigned
myself that I would have to wait for the final release and then do a clean
install.

Discouraging that you are experiencing the same thing with final bits! Let
me know if you find a solution...

Arnie
 
Arnie said:
Upgrade scenario with my relatively new (i.e. "off the shelf") Dell XPS 600
with the RC1 32 bit client...

Error message is:
You must make the following changes before installing Windows
Close Windows installation and contact the device manufacturer for updated
driver software for these devices:
o SCSI and RAID controllers: Maxtor 7L250S0
o SCSI and RAID controllers: NVIDIA nForce4 Serial ATA RAID Controller

The problem is two-fold: 1) There is no such part number listed on the
Maxtor site and they have no Vista drivers available regardless (at least
that I could find); 2) I downloaded the Nvidia Vista RC1 drivers, but the
instructions state that I need to update to the drivers once Vista is
installed - and there is no option to continue the install...

Please note that I am not particularly technical, so probably a good test
for how a consumer would encounter Vista, and I'm not sure what to do or
where to turn...

I've read a bunch of the posts on the problems with the NVIDIA nForce4
chipset and Vista, but most are well over my head - just having trouble
understanding how this can be an RC build and still have these problems, so
wanted to post to give visibility and to see if someone can help
resolve...especially the Maxtor mystery...
Click to expand...
 
Just wanted to update this for the record. I went through the same process
with a retail copy of Vista and hit the same roadblock as above when going
through the Upgrade route. However, after checking again on the Maxtor site,
I decided to do a "Custom" or clean installation and I am proud to say that I
am writing this on my computer with Vista running! I used the file transfer
wizard to transfer my files and settings to an external hard drive and that
gave me the peace of mind to do the clean install...(the Custom path involves
formatting the hard drive)

Here's the key thing I found on the Maxtor website:
"Question / Symptom
I am looking for new or updated software drivers for my hard drive. Where
can I locate these drivers? Does Maxtor supply these drivers for my hard disk
drive?

Answer
Maxtor does not supply software drivers for SATA, ATA or SCSI hard drives.
Hard drives do not require specific device drivers. However, separate
software drivers are normally required for third party PCI cards or for a
motherboard’s embedded hard disk interface. These are the components that
manage the transfer of information between the operating system and the hard
drive. If you are trying to obtain updated controller or motherboard device
drivers, you will need to contact the respective motherboard, system, or
controller manufacturer.

Note: The CD-ROM and/or the floppy diskette that is included with the Maxtor
retail kit does not contain disk drivers. However, the MaxBlast (II, 3 or 4)
CD-ROM does contain drivers for the Maxtor's PCI adapter cards.

To obtain replacement or updated drivers for the Maxtor (Promise) ATA PCI
card please visit the Product Support Download Page.

For information on where to obtain Ultra ATA or UDMA drivers for your system
or motherboard please Click Here.

If you would like to download an updated version of either the MaxBlast or
PowerMax utility please visit the Product Support Download Page."
 
Thanks for the update.

-Michael

Arnie said:
Just wanted to update this for the record. I went through the same process
with a retail copy of Vista and hit the same roadblock as above when going
through the Upgrade route. However, after checking again on the Maxtor site,
I decided to do a "Custom" or clean installation and I am proud to say that I
am writing this on my computer with Vista running! I used the file transfer
wizard to transfer my files and settings to an external hard drive and that
gave me the peace of mind to do the clean install...(the Custom path involves
formatting the hard drive)

Here's the key thing I found on the Maxtor website:
"Question / Symptom
I am looking for new or updated software drivers for my hard drive. Where
can I locate these drivers? Does Maxtor supply these drivers for my hard disk
drive?

Answer
Maxtor does not supply software drivers for SATA, ATA or SCSI hard drives.
Hard drives do not require specific device drivers. However, separate
software drivers are normally required for third party PCI cards or for a
motherboard’s embedded hard disk interface. These are the components that
manage the transfer of information between the operating system and the hard
drive. If you are trying to obtain updated controller or motherboard device
drivers, you will need to contact the respective motherboard, system, or
controller manufacturer.

Note: The CD-ROM and/or the floppy diskette that is included with the Maxtor
retail kit does not contain disk drivers. However, the MaxBlast (II, 3 or 4)
CD-ROM does contain drivers for the Maxtor's PCI adapter cards.

To obtain replacement or updated drivers for the Maxtor (Promise) ATA PCI
card please visit the Product Support Download Page.

For information on where to obtain Ultra ATA or UDMA drivers for your system
or motherboard please Click Here.

If you would like to download an updated version of either the MaxBlast or
PowerMax utility please visit the Product Support Download Page."
Click to expand...
 
DonQ said:
Arnie,
Click to expand...

[snip]

A check of Google Groups shows that "Arnie" hasn't been to the Vista
groups since February of last year.

You are talking to yourself.

Don
Click to expand...


This is what comes of being told to look for a similar post before creating
a new one..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx
 
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