Numerous bugs in install and uninstall

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Guest

I installed only Outlook. I selected remove old copy. It did not remove the
old copy. I then uninstalled the old copy. It would not open as described
below. I ran the diagnostics, which said it fixed some files. It still did
not run.

I had no firewall, antispyware programs, or antivirus progams when I
installed. The problems below happened anyway.

I use a hosted Outlook Web Exchange. There is an outlook.ost file that
Outlook 2007 Beta cannot read. I delete it and it still cannot read it. It
just terminates before I have a chance to enter my user ID and password. It
tells me I have to log into Exchange at least once before connecting to
Outlook. Since it is hosted, I cannot log into exchange prior to running
outlook.

I uninstalled Outlook 2007 Beta and restored my system to the way it was
before the installation. The menu items pointing to Outlook 2007 Beta were
not removed.

I installed all of Office 2007 Pro. It would not activate as has been noted
before in the forum. It also did not remove the old versions as the Custom
install says it will. I uninstalled everfything but not everything was
removed. I had to manually remove.

I am back to square one. Any suggestions???
I have a high end AMD nVidia NFORCE4 system with 2GB memory and fast hard
disks in two RAID arrays. I am Vista Ultra compatible.

Any suggestions?? LOLOL

Albert
 
Yes, I can get it from Hostway.
Albert

Diane Poremsky said:
Do you have the set up file the host provided to set up outlook 2003?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






AlKolkin said:
I installed only Outlook. I selected remove old copy. It did not remove
the
old copy. I then uninstalled the old copy. It would not open as
described
below. I ran the diagnostics, which said it fixed some files. It still
did
not run.

I had no firewall, antispyware programs, or antivirus progams when I
installed. The problems below happened anyway.

I use a hosted Outlook Web Exchange. There is an outlook.ost file that
Outlook 2007 Beta cannot read. I delete it and it still cannot read it.
It
just terminates before I have a chance to enter my user ID and password.
It
tells me I have to log into Exchange at least once before connecting to
Outlook. Since it is hosted, I cannot log into exchange prior to running
outlook.

I uninstalled Outlook 2007 Beta and restored my system to the way it was
before the installation. The menu items pointing to Outlook 2007 Beta
were
not removed.

I installed all of Office 2007 Pro. It would not activate as has been
noted
before in the forum. It also did not remove the old versions as the
Custom
install says it will. I uninstalled everfything but not everything was
removed. I had to manually remove.

I am back to square one. Any suggestions???
I have a high end AMD nVidia NFORCE4 system with 2GB memory and fast hard
disks in two RAID arrays. I am Vista Ultra compatible.

Any suggestions?? LOLOL

Albert
Click to expand...
Click to expand...
 
are you using that to set up the account? it's problematic to set up outlook
for rpc/https when outside the network and the file they provide will help.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





AlKolkin said:
Yes, I can get it from Hostway.
Albert

Diane Poremsky said:
Do you have the set up file the host provided to set up outlook 2003?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






AlKolkin said:
I installed only Outlook. I selected remove old copy. It did not
remove
the
old copy. I then uninstalled the old copy. It would not open as
described
below. I ran the diagnostics, which said it fixed some files. It
still
did
not run.

I had no firewall, antispyware programs, or antivirus progams when I
installed. The problems below happened anyway.

I use a hosted Outlook Web Exchange. There is an outlook.ost file that
Outlook 2007 Beta cannot read. I delete it and it still cannot read
it.
It
just terminates before I have a chance to enter my user ID and
password.
It
tells me I have to log into Exchange at least once before connecting to
Outlook. Since it is hosted, I cannot log into exchange prior to
running
outlook.

I uninstalled Outlook 2007 Beta and restored my system to the way it
was
before the installation. The menu items pointing to Outlook 2007 Beta
were
not removed.

I installed all of Office 2007 Pro. It would not activate as has been
noted
before in the forum. It also did not remove the old versions as the
Custom
install says it will. I uninstalled everfything but not everything was
removed. I had to manually remove.

I am back to square one. Any suggestions???
I have a high end AMD nVidia NFORCE4 system with 2GB memory and fast
hard
disks in two RAID arrays. I am Vista Ultra compatible.

Any suggestions?? LOLOL

Albert
Click to expand...
Click to expand...
Click to expand...
 
No, I had set it up for Outlook 2003 and then selected the "Upgrade" path for
the Beta.

Since you seem to be quite expert in this process, here are some additional
information that will confuse or clarify the situation.

Three days ago, I first installed Office 2007 Beta and I did NOT have this
problem with Outlook! I did not resolve the conflict of having two versions
of Office as I did this time in my attempt to make Outlook Beta work after it
failed. However, I could not activate that day or the day after, so I
uninstalled everything and used a backup to completely restore my hard disks
to where it was prior to the initial install of the Beta.

Then, I felt that I should begin working with at least Outlook and that is
when this problem revealed itself.

Any new light??

May I call you or correspond with you more directly?

Thank you for paying so much attention to this problem.
Albert

Diane Poremsky said:
are you using that to set up the account? it's problematic to set up outlook
for rpc/https when outside the network and the file they provide will help.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





AlKolkin said:
Yes, I can get it from Hostway.
Albert

Diane Poremsky said:
Do you have the set up file the host provided to set up outlook 2003?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






I installed only Outlook. I selected remove old copy. It did not
remove
the
old copy. I then uninstalled the old copy. It would not open as
described
below. I ran the diagnostics, which said it fixed some files. It
still
did
not run.

I had no firewall, antispyware programs, or antivirus progams when I
installed. The problems below happened anyway.

I use a hosted Outlook Web Exchange. There is an outlook.ost file that
Outlook 2007 Beta cannot read. I delete it and it still cannot read
it.
It
just terminates before I have a chance to enter my user ID and
password.
It
tells me I have to log into Exchange at least once before connecting to
Outlook. Since it is hosted, I cannot log into exchange prior to
running
outlook.

I uninstalled Outlook 2007 Beta and restored my system to the way it
was
before the installation. The menu items pointing to Outlook 2007 Beta
were
not removed.

I installed all of Office 2007 Pro. It would not activate as has been
noted
before in the forum. It also did not remove the old versions as the
Custom
install says it will. I uninstalled everfything but not everything was
removed. I had to manually remove.

I am back to square one. Any suggestions???
I have a high end AMD nVidia NFORCE4 system with 2GB memory and fast
hard
disks in two RAID arrays. I am Vista Ultra compatible.

Any suggestions?? LOLOL

Albert
Click to expand...
Click to expand...
Click to expand...
 
since you have a backup that will restore you to pre-beta state, do it and
uninstall office 2003 completely-reboot then install the beta. There are
numerous problems with upgrading (it's still in beta after all) and this
will insure the best experience.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






AlKolkin said:
No, I had set it up for Outlook 2003 and then selected the "Upgrade" path
for
the Beta.

Since you seem to be quite expert in this process, here are some
additional
information that will confuse or clarify the situation.

Three days ago, I first installed Office 2007 Beta and I did NOT have this
problem with Outlook! I did not resolve the conflict of having two
versions
of Office as I did this time in my attempt to make Outlook Beta work after
it
failed. However, I could not activate that day or the day after, so I
uninstalled everything and used a backup to completely restore my hard
disks
to where it was prior to the initial install of the Beta.

Then, I felt that I should begin working with at least Outlook and that is
when this problem revealed itself.

Any new light??

May I call you or correspond with you more directly?

Thank you for paying so much attention to this problem.
Albert

Diane Poremsky said:
are you using that to set up the account? it's problematic to set up
outlook
for rpc/https when outside the network and the file they provide will
help.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





AlKolkin said:
Yes, I can get it from Hostway.
Albert

:

Do you have the set up file the host provided to set up outlook 2003?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






I installed only Outlook. I selected remove old copy. It did not
remove
the
old copy. I then uninstalled the old copy. It would not open as
described
below. I ran the diagnostics, which said it fixed some files. It
still
did
not run.

I had no firewall, antispyware programs, or antivirus progams when I
installed. The problems below happened anyway.

I use a hosted Outlook Web Exchange. There is an outlook.ost file
that
Outlook 2007 Beta cannot read. I delete it and it still cannot read
it.
It
just terminates before I have a chance to enter my user ID and
password.
It
tells me I have to log into Exchange at least once before connecting
to
Outlook. Since it is hosted, I cannot log into exchange prior to
running
outlook.

I uninstalled Outlook 2007 Beta and restored my system to the way it
was
before the installation. The menu items pointing to Outlook 2007
Beta
were
not removed.

I installed all of Office 2007 Pro. It would not activate as has
been
noted
before in the forum. It also did not remove the old versions as the
Custom
install says it will. I uninstalled everfything but not everything
was
removed. I had to manually remove.

I am back to square one. Any suggestions???
I have a high end AMD nVidia NFORCE4 system with 2GB memory and fast
hard
disks in two RAID arrays. I am Vista Ultra compatible.

Any suggestions?? LOLOL

Albert
Click to expand...
Click to expand...
Click to expand...
 
Thank you Diane. I will do that and then try again. I do appreciate your
help and will let you know the results. I will not do this until tonight or
tomorrow.
Albert


Diane Poremsky said:
since you have a backup that will restore you to pre-beta state, do it and
uninstall office 2003 completely-reboot then install the beta. There are
numerous problems with upgrading (it's still in beta after all) and this
will insure the best experience.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






AlKolkin said:
No, I had set it up for Outlook 2003 and then selected the "Upgrade" path
for
the Beta.

Since you seem to be quite expert in this process, here are some
additional
information that will confuse or clarify the situation.

Three days ago, I first installed Office 2007 Beta and I did NOT have this
problem with Outlook! I did not resolve the conflict of having two
versions
of Office as I did this time in my attempt to make Outlook Beta work after
it
failed. However, I could not activate that day or the day after, so I
uninstalled everything and used a backup to completely restore my hard
disks
to where it was prior to the initial install of the Beta.

Then, I felt that I should begin working with at least Outlook and that is
when this problem revealed itself.

Any new light??

May I call you or correspond with you more directly?

Thank you for paying so much attention to this problem.
Albert

Diane Poremsky said:
are you using that to set up the account? it's problematic to set up
outlook
for rpc/https when outside the network and the file they provide will
help.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





Yes, I can get it from Hostway.
Albert

:

Do you have the set up file the host provided to set up outlook 2003?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






I installed only Outlook. I selected remove old copy. It did not
remove
the
old copy. I then uninstalled the old copy. It would not open as
described
below. I ran the diagnostics, which said it fixed some files. It
still
did
not run.

I had no firewall, antispyware programs, or antivirus progams when I
installed. The problems below happened anyway.

I use a hosted Outlook Web Exchange. There is an outlook.ost file
that
Outlook 2007 Beta cannot read. I delete it and it still cannot read
it.
It
just terminates before I have a chance to enter my user ID and
password.
It
tells me I have to log into Exchange at least once before connecting
to
Outlook. Since it is hosted, I cannot log into exchange prior to
running
outlook.

I uninstalled Outlook 2007 Beta and restored my system to the way it
was
before the installation. The menu items pointing to Outlook 2007
Beta
were
not removed.

I installed all of Office 2007 Pro. It would not activate as has
been
noted
before in the forum. It also did not remove the old versions as the
Custom
install says it will. I uninstalled everfything but not everything
was
removed. I had to manually remove.

I am back to square one. Any suggestions???
I have a high end AMD nVidia NFORCE4 system with 2GB memory and fast
hard
disks in two RAID arrays. I am Vista Ultra compatible.

Any suggestions?? LOLOL

Albert
Click to expand...
Click to expand...
Click to expand...
 
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