ntdll.dll crash

  • Thread starter Thread starter Sheldboy
  • Start date Start date
S

Sheldboy

When I try to start Excel 2007 I get the following crash error.
Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6504.5001
Application Timestamp: 49fea693
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a783
Exception Code: c0000005
Exception Offset: 0002f897
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: d31c
Additional Information 2: a59669520e3f29871227186006173430
Additional Information 3: 1a9b
Additional Information 4: 83d829b181d6a25564116cab0e989553

1. I have tried uninstalling and reinstalling the software.
2. Using System Restore to go back 15 days.
3. Using the Microsoft Office Diagnostic tool.
I am running Vista 64 with all of the latest updates installed on Vista and
Microsoft Office.
Any suggestions on fixing this bug?
 
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