ntbackup doesn't recognise media

  • Thread starter Thread starter Neil Jarman
  • Start date Start date
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Neil Jarman

Hi,

I've been using NTbackup for ages, rotating 30 tapes. Surestore 20/40 DDS4.

Now, all of a sudden, I have problems:

Firstly it stopped altogether, but a new cleaner and a few runs seems to
sort that out. Also upgraded HPs diagnostics to lastest versioin. Firmware
is latest already.

Now, it doesn't recognise any tapes at all.

If I do a manual BU, it says "There is no unused media of the selected type"
and the nightly automated BU fails with the following error "The operation
was not performed because no unused media was available."

All my media shows in a folder Removable Storage / Media Pools / Backup /
4mm DDS but I can't delete these, or prepare them. All show as Off line,
Idle and Alloated.

Any help is appreciated.

Many thanks,

NEIL
 
Hi,

I've been using NTbackup for ages, rotating 30 tapes. Surestore 20/40 DDS4.

Now, all of a sudden, I have problems:

Firstly it stopped altogether, but a new cleaner and a few runs seems to
sort that out. Also upgraded HPs diagnostics to lastest versioin. Firmware
is latest already.

Now, it doesn't recognise any tapes at all.

If I do a manual BU, it says "There is no unused media of the selected type"
and the nightly automated BU fails with the following error "The operation
was not performed because no unused media was available."

All my media shows in a folder Removable Storage / Media Pools / Backup /
4mm DDS but I can't delete these, or prepare them. All show as Off line,
Idle and Alloated.

Any help is appreciated.

Many thanks,

NEIL
Click to expand...
Stick an old tape in the drive. It should show as OnLine. You should be able to Deallocate it and place it in the free media pool.
If not, I suspect your tape drive is broken.


Jerold Schulman
Windows Server MVP
JSI, Inc.
http://www.jsiinc.com
 
Hi Jerold,

thanks for this.

Eventually, I was able to sort things out.

I suspect that it was actually windows which had lost it's grip on the
tapes.

I moved them all to a new backup folder, and then back to the original one,
after which all was OK!

I have posted another question for you.

"Automating an append backup"

I appreciate your help, and especially your websit - a great resource for
me!

NEIL




Jerold Schulman said:
Stick an old tape in the drive. It should show as OnLine. You should be
Click to expand...
able to Deallocate it and place it in the free media pool.
Click to expand...
 
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