nt on-access scanner service freezing computer

  • Thread starter Thread starter jody
  • Start date Start date
J

jody

My new compaq computer keeps freezing up and eventually I
get the message that there's a problem with the NT on
access scanner service. it then says the following:
sz mod name: kernell32.dll

this has crashed my system three times. right now it is
dead (as it was last week, but a compaq tech helped me
revive it).
does anyone know why this is happening?

my computer knowledge is rudimentary.

thank you
 
Greetings --

Well, fixing the McAfee application that's causing your error
message would probably help a lot.


Bruce Chambers

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