NSLOOKUP problem

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Guest

Hi, I cannot access to any website using a win2000 Pro (SP4) box. I think
it's a dns-related problem, at the client side (the DNS server works fine
with all other clients)

I already tried some troubleshooting:

Pinging 127.0.0.1 works
Pinging 'localhost' works
Pinging the IP number of the gateway works
Pinging the IP number of a remote machine works
Using the IP address in I.E. instead of the name to open a website DOES NOT
work
Pinging the name of ANY machine (including the DNS server) DOES NOT work
At the command prompt, NSlookUp <enter> produces the following output:

---------------------------------------------------------------------------------------------
C:\>nslookup
***Can't find server name for address 193.204.35.27: No response from server
***Can't find server name for address 131.175.1.4: No response from server
*** Default servers are not available
Default server: UnKnown
Address: 193.204.35.27

----------------------------------------------------------------------------------------------


Uninstalling and reinstalling tcp/ip didn't help.
Uninstalling and reinstalling the network adapter didn't help.
Using the Win2k installation CD repair option didn't help.

The same identical behaviour happens if I boot with "Safe Mode with
networking" option.

I suspect some misconfiguration of some file related to DNS-client
service... is that possible? Is there any other trial I should do to
troubleshoot? Can anyone help me?

THANK YOU!

ANDREA.
 
Are the two addresses shown in the nslookup output the correct DNS addresses
for your network?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
 
Yes, they are; They are correctly configured in the Tcp/Ip Properties; any
computer of my network works fine with the same settings. Also, if I use just
one of the 2 DNS Server addresses (both servers are up and running) I get the
same error.

any idea? ... thx very much
andrea

Richard G. Harper said:
Are the two addresses shown in the nslookup output the correct DNS addresses
for your network?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
Hi, I cannot access to any website using a win2000 Pro (SP4) box. I think
it's a dns-related problem, at the client side (the DNS server works fine
with all other clients)

I already tried some troubleshooting:

Pinging 127.0.0.1 works
Pinging 'localhost' works
Pinging the IP number of the gateway works
Pinging the IP number of a remote machine works
Using the IP address in I.E. instead of the name to open a website DOES
NOT
work
Pinging the name of ANY machine (including the DNS server) DOES NOT work
At the command prompt, NSlookUp <enter> produces the following output:

---------------------------------------------------------------------------------------------
C:\>nslookup
***Can't find server name for address 193.204.35.27: No response from
server
***Can't find server name for address 131.175.1.4: No response from server
*** Default servers are not available
Default server: UnKnown
Address: 193.204.35.27
----------------------------------------------------------------------------------------------


Uninstalling and reinstalling tcp/ip didn't help.
Uninstalling and reinstalling the network adapter didn't help.
Using the Win2k installation CD repair option didn't help.

The same identical behaviour happens if I boot with "Safe Mode with
networking" option.

I suspect some misconfiguration of some file related to DNS-client
service... is that possible? Is there any other trial I should do to
troubleshoot? Can anyone help me?

THANK YOU!

ANDREA.
Click to expand...
Click to expand...
 
Can you ping the DNS servers by IP address?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
Yes, they are; They are correctly configured in the Tcp/Ip Properties; any
computer of my network works fine with the same settings. Also, if I use
just
one of the 2 DNS Server addresses (both servers are up and running) I get
the
same error.

any idea? ... thx very much
andrea

Richard G. Harper said:
Are the two addresses shown in the nslookup output the correct DNS
addresses
for your network?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
Hi, I cannot access to any website using a win2000 Pro (SP4) box. I
think
it's a dns-related problem, at the client side (the DNS server works
fine
with all other clients)

I already tried some troubleshooting:

Pinging 127.0.0.1 works
Pinging 'localhost' works
Pinging the IP number of the gateway works
Pinging the IP number of a remote machine works
Using the IP address in I.E. instead of the name to open a website DOES
NOT
work
Pinging the name of ANY machine (including the DNS server) DOES NOT
work
At the command prompt, NSlookUp <enter> produces the following output:

---------------------------------------------------------------------------------------------
C:\>nslookup
***Can't find server name for address 193.204.35.27: No response from
server
***Can't find server name for address 131.175.1.4: No response from
server
*** Default servers are not available
Default server: UnKnown
Address: 193.204.35.27

----------------------------------------------------------------------------------------------


Uninstalling and reinstalling tcp/ip didn't help.
Uninstalling and reinstalling the network adapter didn't help.
Using the Win2k installation CD repair option didn't help.

The same identical behaviour happens if I boot with "Safe Mode with
networking" option.

I suspect some misconfiguration of some file related to DNS-client
service... is that possible? Is there any other trial I should do to
troubleshoot? Can anyone help me?

THANK YOU!

ANDREA.
Click to expand...
Click to expand...
Click to expand...
 
Yes, I can ping ANY machine on the Internet by IP address, including my DNS
servers.
I found some spyware/malware on the system and removed them, cleaned the
registry with some tools, but still have the problem... :-(

thank you again
andrea

Richard G. Harper said:
Can you ping the DNS servers by IP address?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
Yes, they are; They are correctly configured in the Tcp/Ip Properties; any
computer of my network works fine with the same settings. Also, if I use
just
one of the 2 DNS Server addresses (both servers are up and running) I get
the
same error.

any idea? ... thx very much
andrea

Richard G. Harper said:
Are the two addresses shown in the nslookup output the correct DNS
addresses
for your network?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi, I cannot access to any website using a win2000 Pro (SP4) box. I
think
it's a dns-related problem, at the client side (the DNS server works
fine
with all other clients)

I already tried some troubleshooting:

Pinging 127.0.0.1 works
Pinging 'localhost' works
Pinging the IP number of the gateway works
Pinging the IP number of a remote machine works
Using the IP address in I.E. instead of the name to open a website DOES
NOT
work
Pinging the name of ANY machine (including the DNS server) DOES NOT
work
At the command prompt, NSlookUp <enter> produces the following output:

---------------------------------------------------------------------------------------------
C:\>nslookup
***Can't find server name for address 193.204.35.27: No response from
server
***Can't find server name for address 131.175.1.4: No response from
server
*** Default servers are not available
Default server: UnKnown
Address: 193.204.35.27

----------------------------------------------------------------------------------------------


Uninstalling and reinstalling tcp/ip didn't help.
Uninstalling and reinstalling the network adapter didn't help.
Using the Win2k installation CD repair option didn't help.

The same identical behaviour happens if I boot with "Safe Mode with
networking" option.

I suspect some misconfiguration of some file related to DNS-client
service... is that possible? Is there any other trial I should do to
troubleshoot? Can anyone help me?

THANK YOU!

ANDREA.
Click to expand...
Click to expand...
Click to expand...
 
I solved the problem. It was caused by a missing/corrupted osmim.dll file. I
found the solution using the LSPFIX.EXE utility - a simple and powerfool tool.

Andrea.

Andrea said:
Yes, I can ping ANY machine on the Internet by IP address, including my DNS
servers.
I found some spyware/malware on the system and removed them, cleaned the
registry with some tools, but still have the problem... :-(

thank you again
andrea

Richard G. Harper said:
Can you ping the DNS servers by IP address?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
Yes, they are; They are correctly configured in the Tcp/Ip Properties; any
computer of my network works fine with the same settings. Also, if I use
just
one of the 2 DNS Server addresses (both servers are up and running) I get
the
same error.

any idea? ... thx very much
andrea

:

Are the two addresses shown in the nslookup output the correct DNS
addresses
for your network?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi, I cannot access to any website using a win2000 Pro (SP4) box. I
think
it's a dns-related problem, at the client side (the DNS server works
fine
with all other clients)

I already tried some troubleshooting:

Pinging 127.0.0.1 works
Pinging 'localhost' works
Pinging the IP number of the gateway works
Pinging the IP number of a remote machine works
Using the IP address in I.E. instead of the name to open a website DOES
NOT
work
Pinging the name of ANY machine (including the DNS server) DOES NOT
work
At the command prompt, NSlookUp <enter> produces the following output:

---------------------------------------------------------------------------------------------
C:\>nslookup
***Can't find server name for address 193.204.35.27: No response from
server
***Can't find server name for address 131.175.1.4: No response from
server
*** Default servers are not available
Default server: UnKnown
Address: 193.204.35.27

----------------------------------------------------------------------------------------------


Uninstalling and reinstalling tcp/ip didn't help.
Uninstalling and reinstalling the network adapter didn't help.
Using the Win2k installation CD repair option didn't help.

The same identical behaviour happens if I boot with "Safe Mode with
networking" option.

I suspect some misconfiguration of some file related to DNS-client
service... is that possible? Is there any other trial I should do to
troubleshoot? Can anyone help me?

THANK YOU!

ANDREA.
Click to expand...
Click to expand...
Click to expand...
 
Ah ... that is probably your problem - a lingering spyware/adware
infestation. Take a look here:

http://rgharper.mvps.org/cleanit.htm

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
Yes, I can ping ANY machine on the Internet by IP address, including my
DNS
servers.
I found some spyware/malware on the system and removed them, cleaned the
registry with some tools, but still have the problem... :-(

thank you again
andrea

Richard G. Harper said:
Can you ping the DNS servers by IP address?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
Yes, they are; They are correctly configured in the Tcp/Ip Properties;
any
computer of my network works fine with the same settings. Also, if I
use
just
one of the 2 DNS Server addresses (both servers are up and running) I
get
the
same error.

any idea? ... thx very much
andrea

:

Are the two addresses shown in the nslookup output the correct DNS
addresses
for your network?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi, I cannot access to any website using a win2000 Pro (SP4) box. I
think
it's a dns-related problem, at the client side (the DNS server works
fine
with all other clients)

I already tried some troubleshooting:

Pinging 127.0.0.1 works
Pinging 'localhost' works
Pinging the IP number of the gateway works
Pinging the IP number of a remote machine works
Using the IP address in I.E. instead of the name to open a website
DOES
NOT
work
Pinging the name of ANY machine (including the DNS server) DOES NOT
work
At the command prompt, NSlookUp <enter> produces the following
output:

---------------------------------------------------------------------------------------------
C:\>nslookup
***Can't find server name for address 193.204.35.27: No response
from
server
***Can't find server name for address 131.175.1.4: No response from
server
*** Default servers are not available
Default server: UnKnown
Address: 193.204.35.27

----------------------------------------------------------------------------------------------


Uninstalling and reinstalling tcp/ip didn't help.
Uninstalling and reinstalling the network adapter didn't help.
Using the Win2k installation CD repair option didn't help.

The same identical behaviour happens if I boot with "Safe Mode with
networking" option.

I suspect some misconfiguration of some file related to DNS-client
service... is that possible? Is there any other trial I should do to
troubleshoot? Can anyone help me?

THANK YOU!

ANDREA.
Click to expand...
Click to expand...
Click to expand...
 
Then in that case, disregard my last message; I'm glad you got it working
again.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
I solved the problem. It was caused by a missing/corrupted osmim.dll file.
I
found the solution using the LSPFIX.EXE utility - a simple and powerfool
tool.

Andrea.

Andrea said:
Yes, I can ping ANY machine on the Internet by IP address, including my
DNS
servers.
I found some spyware/malware on the system and removed them, cleaned the
registry with some tools, but still have the problem... :-(

thank you again
andrea

Richard G. Harper said:
Can you ping the DNS servers by IP address?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Yes, they are; They are correctly configured in the Tcp/Ip
Properties; any
computer of my network works fine with the same settings. Also, if I
use
just
one of the 2 DNS Server addresses (both servers are up and running) I
get
the
same error.

any idea? ... thx very much
andrea

:

Are the two addresses shown in the nslookup output the correct DNS
addresses
for your network?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi, I cannot access to any website using a win2000 Pro (SP4) box.
I
think
it's a dns-related problem, at the client side (the DNS server
works
fine
with all other clients)

I already tried some troubleshooting:

Pinging 127.0.0.1 works
Pinging 'localhost' works
Pinging the IP number of the gateway works
Pinging the IP number of a remote machine works
Using the IP address in I.E. instead of the name to open a website
DOES
NOT
work
Pinging the name of ANY machine (including the DNS server) DOES
NOT
work
At the command prompt, NSlookUp <enter> produces the following
output:

---------------------------------------------------------------------------------------------
C:\>nslookup
***Can't find server name for address 193.204.35.27: No response
from
server
***Can't find server name for address 131.175.1.4: No response
from
server
*** Default servers are not available
Default server: UnKnown
Address: 193.204.35.27

----------------------------------------------------------------------------------------------


Uninstalling and reinstalling tcp/ip didn't help.
Uninstalling and reinstalling the network adapter didn't help.
Using the Win2k installation CD repair option didn't help.

The same identical behaviour happens if I boot with "Safe Mode
with
networking" option.

I suspect some misconfiguration of some file related to DNS-client
service... is that possible? Is there any other trial I should do
to
troubleshoot? Can anyone help me?

THANK YOU!

ANDREA.
Click to expand...
Click to expand...
Click to expand...
 
OK, anyway, thank you very much, your link will certainly be very useful in
the future
Andrea

Richard G. Harper said:
Then in that case, disregard my last message; I'm glad you got it working
again.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Andrea said:
I solved the problem. It was caused by a missing/corrupted osmim.dll file.
I
found the solution using the LSPFIX.EXE utility - a simple and powerfool
tool.

Andrea.

Andrea said:
Yes, I can ping ANY machine on the Internet by IP address, including my
DNS
servers.
I found some spyware/malware on the system and removed them, cleaned the
registry with some tools, but still have the problem... :-(

thank you again
andrea

:

Can you ping the DNS servers by IP address?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Yes, they are; They are correctly configured in the Tcp/Ip
Properties; any
computer of my network works fine with the same settings. Also, if I
use
just
one of the 2 DNS Server addresses (both servers are up and running) I
get
the
same error.

any idea? ... thx very much
andrea

:

Are the two addresses shown in the nslookup output the correct DNS
addresses
for your network?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi, I cannot access to any website using a win2000 Pro (SP4) box.
I
think
it's a dns-related problem, at the client side (the DNS server
works
fine
with all other clients)

I already tried some troubleshooting:

Pinging 127.0.0.1 works
Pinging 'localhost' works
Pinging the IP number of the gateway works
Pinging the IP number of a remote machine works
Using the IP address in I.E. instead of the name to open a website
DOES
NOT
work
Pinging the name of ANY machine (including the DNS server) DOES
NOT
work
At the command prompt, NSlookUp <enter> produces the following
output:

---------------------------------------------------------------------------------------------
C:\>nslookup
***Can't find server name for address 193.204.35.27: No response
from
server
***Can't find server name for address 131.175.1.4: No response
from
server
*** Default servers are not available
Default server: UnKnown
Address: 193.204.35.27

----------------------------------------------------------------------------------------------


Uninstalling and reinstalling tcp/ip didn't help.
Uninstalling and reinstalling the network adapter didn't help.
Using the Win2k installation CD repair option didn't help.

The same identical behaviour happens if I boot with "Safe Mode
with
networking" option.

I suspect some misconfiguration of some file related to DNS-client
service... is that possible? Is there any other trial I should do
to
troubleshoot? Can anyone help me?

THANK YOU!

ANDREA.
Click to expand...
Click to expand...
Click to expand...
 
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