Nothing happens after accepting license to download windows update files

  • Thread starter Thread starter David Day
  • Start date Start date
D

David Day

After selecting update & pressing install, dialog
preparing to download appears, nothing further happens,

WUhist3.log file does not appear on system, but windows
update has an installation history, what's the solution?
 
What does the setupapi.log tell you? Scroll all the way to the bottom of
the file and see if there are any permissions related errors there. That is
typically what is happening on cases like yours.
 
822798 You Cannot Install Some Updates or Programs
http://support.microsoft.com/?id=822798

For additional assistance with WindowsUpdate, please create a support
request by visiting the following page:
http://support.microsoft.com/default.aspx?scid=/support/email/windowsupdate/wassist.asp&LN=EN

--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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: After selecting update & pressing install, dialog
: preparing to download appears, nothing further happens,
:
: WUhist3.log file does not appear on system, but windows
: update has an installation history, what's the solution?
:
:
 
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