Notebook LCD Problem

  • Thread starter Thread starter Pete
  • Start date Start date
P

Pete

Hi,

I have a Dell Inspiron 8500. I recently spent AU900.00 replacing the
motherboard because of a nonspecific problem that affected RAM. Now,
yesterday the LCD screen began to flash different colours. I switched
the notebook off and restarted. I got the Windows XP starting up screen
with 5 large verticle bands of yellow across the screen.When it came to
starting the welcome screen the LCD went black. I tried starting in
safe mode and although it does work, the screen is almost illegible due
to horrible splotches and lines everywhich way.

I pulled out the LCD screen and checked all the connections etc and all
seemed in order. When I restarted I got the same problems to begin with
and this time it opened windows perfectly for about 10 seconds and then
it went black again.

I don't think this is a software problem because my system is pretty
much stable. I am now thinking it must be a defective video card. It
seems to make sense with the flashing colours and intermittent
problems.

Does that sound about right? I think I'm just about done paying for
repairs on this machine. I will pull the video card and have a look but
I don't know what that will achieve.

TIA.

Peter
 
Pete said:
Hi,

I have a Dell Inspiron 8500. I recently spent AU900.00 replacing the
motherboard because of a nonspecific problem that affected RAM. Now,
yesterday the LCD screen began to flash different colours. I switched
the notebook off and restarted. I got the Windows XP starting up
screen with 5 large verticle bands of yellow across the screen.When it
came to starting the welcome screen the LCD went black. I tried
starting in safe mode and although it does work, the screen is almost
illegible due to horrible splotches and lines everywhich way.

I pulled out the LCD screen and checked all the connections etc and
all seemed in order. When I restarted I got the same problems to begin
with and this time it opened windows perfectly for about 10 seconds
and then it went black again.

I don't think this is a software problem because my system is pretty
much stable. I am now thinking it must be a defective video card. It
seems to make sense with the flashing colours and intermittent
problems.

Does that sound about right? I think I'm just about done paying for
repairs on this machine. I will pull the video card and have a look
but I don't know what that will achieve.
Click to expand...

I don't see how you can pull the video card on a laptop. Yes, it sounds
like your laptop is still having hardware issues. Call Dell.

Malke
 
There is a thermal pad that must be placed on top
of the video adapter to absorb heat. It may be
that the person servicing your Dell notebook
neglected to reapply the thermal pad. This pad
is only available from Dell.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Hi,
|
| I have a Dell Inspiron 8500. I recently spent AU900.00 replacing the
| motherboard because of a nonspecific problem that affected RAM. Now,
| yesterday the LCD screen began to flash different colours. I switched
| the notebook off and restarted. I got the Windows XP starting up screen
| with 5 large verticle bands of yellow across the screen.When it came to
| starting the welcome screen the LCD went black. I tried starting in
| safe mode and although it does work, the screen is almost illegible due
| to horrible splotches and lines everywhich way.
|
| I pulled out the LCD screen and checked all the connections etc and all
| seemed in order. When I restarted I got the same problems to begin with
| and this time it opened windows perfectly for about 10 seconds and then
| it went black again.
|
| I don't think this is a software problem because my system is pretty
| much stable. I am now thinking it must be a defective video card. It
| seems to make sense with the flashing colours and intermittent
| problems.
|
| Does that sound about right? I think I'm just about done paying for
| repairs on this machine. I will pull the video card and have a look but
| I don't know what that will achieve.
|
| TIA.
|
| Peter
 
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