not seeing all contacts

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

There is a user in our company that cannot see all the contacts in his
contacts folder in Outlook XP. If he goes to the address book and looks for
the contact there under contacts, he will find the contact.

I am able to open his contacts folder from the Exchange 2000 server and can
see the contact he is not able to see.

He is viewing the contacts as Address Cards.

Does anyone have any ideas on why he wouldn't be able to see all of his
contacts when just going into his contacts folder?

Thanks
 
Amie said:
There is a user in our company that cannot see all the contacts in his
contacts folder in Outlook XP. If he goes to the address book and
looks for the contact there under contacts, he will find the contact.

I am able to open his contacts folder from the Exchange 2000 server
and can see the contact he is not able to see.
Click to expand...

Does it make a difference when Cached Exchange mode is the opposite of that
it is now?
 
The user is using Outlook XP so there is no cached exchange mode... but I am
guessing it is like offline folders. The user stated that he was not working
offline, but I do believe he has set up his outlook to work offline at times.
Now that I think about it, I will have to double check with him about this.
 
It turns out the user is working online. So he is attached to the exchange
server. What else could cause this?

Thanks.
Amie
 
Amie said:
It turns out the user is working online. So he is attached to the
exchange server. What else could cause this?
Click to expand...

If he switches to another view, like a list view, does the missing data
show?
 
List view does not show the missing data. I also had him check for any
filtering and he is not filtering anything in contacts.
 
Amie said:
List view does not show the missing data. I also had him check for
any filtering and he is not filtering anything in contacts.
Click to expand...

I can't devise any conditions in my mind that would produce this behavior.
Perhaps someone else will be able to do so.
 
Thank you for your input.

Brian Tillman said:
I can't devise any conditions in my mind that would produce this behavior.
Perhaps someone else will be able to do so.
Click to expand...
 
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