Not Responding

  • Thread starter Thread starter Manx
  • Start date Start date
M

Manx

Hello,

I'm afraid I've not figured out which circumstances seem to cause Internet
Explorer to hang. It seems to be fairly random.

I'm running IE 6.0.2800.1106 on Windows ME.

My Internet Explorer will hang. It'll just be one window at first, but it'll
spread. I'll be able to click on another window from my Taskbar and carry on
as normal but clicking on the "dead" window's icon in the taskbar has no
effect and I can't return to it. After just a minute or so I'll be able to
see the dread [not responding] appear in the Close Program (CTR+ALT+DEL)
dialog. At that point, I'm doomed. If I try and close the dead window there
then nothing happens and the "freeze" spreads. If I don't, then nothing
happens and the "freeze" still spreads. Eventually I'll blue screen and be
warned of an exception EO (or is it OE) error.

I've been to Add/Remove Programs and rolled back IE and that didn't fix it.
I believe I've all the recent patches and no virii.

If this was Word behaving like this then I'd be off to delete normal.dot -
don't know if that comment helps.
 
Manx,
The first thing to do is to scan your system for the possibility of
unknown\unwanted spyware or parasites that may be causing your problem(s).

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
--
warned of an exception EO (or is it OE) error"
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-26-03]
Please post replies to this Newsgroup, email address is invalid
--

Manx said:
Hello,

I'm afraid I've not figured out which circumstances seem to cause Internet
Explorer to hang. It seems to be fairly random.

I'm running IE 6.0.2800.1106 on Windows ME.

My Internet Explorer will hang. It'll just be one window at first, but it'll
spread. I'll be able to click on another window from my Taskbar and carry on
as normal but clicking on the "dead" window's icon in the taskbar has no
effect and I can't return to it. After just a minute or so I'll be able to
see the dread [not responding] appear in the Close Program (CTR+ALT+DEL)
dialog. At that point, I'm doomed. If I try and close the dead window there
then nothing happens and the "freeze" spreads. If I don't, then nothing
happens and the "freeze" still spreads. Eventually I'll blue screen and be
warned of an exception EO (or is it OE) error.

I've been to Add/Remove Programs and rolled back IE and that didn't fix it.
I believe I've all the recent patches and no virii.

If this was Word behaving like this then I'd be off to delete normal.dot -
don't know if that comment helps.
 
Thanks... but no luck.

I'm clean (save for the Alexa toolbar; which I want) and secure.

Recently, just before posting this, after the first Internet Explorer window
went into "not responding" I had a folder window succumb next.

I was able to get a peak at a not responding window (closing everything else
quickly) and saw a blanked out window, white where the web page would be and
grey where the text buttons for IE would be.


Mike Burgess said:
Manx,
The first thing to do is to scan your system for the possibility of
unknown\unwanted spyware or parasites that may be causing your problem(s).

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
--
warned of an exception EO (or is it OE) error"
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-26-03]
Please post replies to this Newsgroup, email address is invalid
--

Manx said:
Hello,

I'm afraid I've not figured out which circumstances seem to cause Internet
Explorer to hang. It seems to be fairly random.

I'm running IE 6.0.2800.1106 on Windows ME.

My Internet Explorer will hang. It'll just be one window at first, but it'll
spread. I'll be able to click on another window from my Taskbar and
carry
on
as normal but clicking on the "dead" window's icon in the taskbar has no
effect and I can't return to it. After just a minute or so I'll be able to
see the dread [not responding] appear in the Close Program (CTR+ALT+DEL)
dialog. At that point, I'm doomed. If I try and close the dead window there
then nothing happens and the "freeze" spreads. If I don't, then nothing
happens and the "freeze" still spreads. Eventually I'll blue screen and be
warned of an exception EO (or is it OE) error.

I've been to Add/Remove Programs and rolled back IE and that didn't fix it.
I believe I've all the recent patches and no virii.

If this was Word behaving like this then I'd be off to delete normal.dot -
don't know if that comment helps.
 
Manx,
Did you try the Memory Diagnostic?
--
For the blank windows problem, try this:
Follow the "Resolution" steps in the below article:
You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link
http://support.microsoft.com/?kbid=281679
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-26-03]
Please post replies to this Newsgroup, email address is invalid
--

Manx said:
Thanks... but no luck.

I'm clean (save for the Alexa toolbar; which I want) and secure.

Recently, just before posting this, after the first Internet Explorer window
went into "not responding" I had a folder window succumb next.

I was able to get a peak at a not responding window (closing everything else
quickly) and saw a blanked out window, white where the web page would be and
grey where the text buttons for IE would be.


Mike Burgess said:
Manx,
The first thing to do is to scan your system for the possibility of
unknown\unwanted spyware or parasites that may be causing your problem(s).

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
--
warned of an exception EO (or is it OE) error"
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-26-03]
Please post replies to this Newsgroup, email address is invalid
--

Manx said:
Hello,

I'm afraid I've not figured out which circumstances seem to cause Internet
Explorer to hang. It seems to be fairly random.

I'm running IE 6.0.2800.1106 on Windows ME.

My Internet Explorer will hang. It'll just be one window at first, but it'll
spread. I'll be able to click on another window from my Taskbar and
carry
on
as normal but clicking on the "dead" window's icon in the taskbar has no
effect and I can't return to it. After just a minute or so I'll be
able
to
see the dread [not responding] appear in the Close Program
(CTR+ALT+DEL) and
be fix
it.
 
Hi Mike,

Thanks for your help. Still no joy.

I ran the Memory Diagnostic. I'm good and whole. I ran it a few times on the
extended check and past every time. I installed the "HTML Pages Only
Partially Appear, HTML Pages Do Not Appear, or the Network Stops Responding"
823386 based on HTML pages may only partially appear, or it may not appear
at all.

-or-
Your HTTP connection may stop responding.

... but I've just had a freeze which quickly spread to MS Word (which was
trying to close at the time). Perhaps it's not just an IE issue? (although
it only seems to have occured after the SP1)

I'll try 281679 linked below.

Mike Burgess said:
Manx,
Did you try the Memory Diagnostic?
--
For the blank windows problem, try this:
Follow the "Resolution" steps in the below article:
You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link
http://support.microsoft.com/?kbid=281679
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-26-03]
Please post replies to this Newsgroup, email address is invalid
--

Manx said:
Thanks... but no luck.

I'm clean (save for the Alexa toolbar; which I want) and secure.

Recently, just before posting this, after the first Internet Explorer window
went into "not responding" I had a folder window succumb next.

I was able to get a peak at a not responding window (closing everything else
quickly) and saw a blanked out window, white where the web page would be and
grey where the text buttons for IE would be.


Mike Burgess said:
Manx,
The first thing to do is to scan your system for the possibility of
unknown\unwanted spyware or parasites that may be causing your problem(s).

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
--
warned of an exception EO (or is it OE) error"
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-26-03]
Please post replies to this Newsgroup, email address is invalid
--

Hello,

I'm afraid I've not figured out which circumstances seem to cause Internet
Explorer to hang. It seems to be fairly random.

I'm running IE 6.0.2800.1106 on Windows ME.

My Internet Explorer will hang. It'll just be one window at first, but
it'll
spread. I'll be able to click on another window from my Taskbar and carry
on
as normal but clicking on the "dead" window's icon in the taskbar
has
no
effect and I can't return to it. After just a minute or so I'll be
able
to
see the dread [not responding] appear in the Close Program
(CTR+ALT+DEL)
dialog. At that point, I'm doomed. If I try and close the dead window
there
then nothing happens and the "freeze" spreads. If I don't, then nothing
happens and the "freeze" still spreads. Eventually I'll blue screen
and
be
warned of an exception EO (or is it OE) error.

I've been to Add/Remove Programs and rolled back IE and that didn't fix
it.
I believe I've all the recent patches and no virii.

If this was Word behaving like this then I'd be off to delete normal.dot -
don't know if that comment helps.
 
No luck yet.

It could be this
http://support.microsoft.com/default.aspx?scid=kb;en-us;818506&Product=ie600
problem. The window does hang - but I'm not really browsing unusually or
making many demands.

I can't believe there's no free solution available 6 months after the
problem was discovered!


Manx said:
Hi Mike,

Thanks for your help. Still no joy.

I ran the Memory Diagnostic. I'm good and whole. I ran it a few times on the
extended check and past every time. I installed the "HTML Pages Only
Partially Appear, HTML Pages Do Not Appear, or the Network Stops Responding"
823386 based on HTML pages may only partially appear, or it may not appear
at all.

-or-
Your HTTP connection may stop responding.

.. but I've just had a freeze which quickly spread to MS Word (which was
trying to close at the time). Perhaps it's not just an IE issue? (although
it only seems to have occured after the SP1)

I'll try 281679 linked below.

Mike Burgess said:
Manx,
Did you try the Memory Diagnostic?
--
For the blank windows problem, try this:
Follow the "Resolution" steps in the below article:
You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link
http://support.microsoft.com/?kbid=281679
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-26-03]
Please post replies to this Newsgroup, email address is invalid
--

Manx said:
Thanks... but no luck.

I'm clean (save for the Alexa toolbar; which I want) and secure.

Recently, just before posting this, after the first Internet Explorer window
went into "not responding" I had a folder window succumb next.

I was able to get a peak at a not responding window (closing
everything
else
quickly) and saw a blanked out window, white where the web page would
be
and
grey where the text buttons for IE would be.


Manx,
The first thing to do is to scan your system for the possibility of
unknown\unwanted spyware or parasites that may be causing your problem(s).

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
--
warned of an exception EO (or is it OE) error"
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a
HOSTS
file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-26-03]
Please post replies to this Newsgroup, email address is invalid
--

Hello,

I'm afraid I've not figured out which circumstances seem to cause
Internet
Explorer to hang. It seems to be fairly random.

I'm running IE 6.0.2800.1106 on Windows ME.

My Internet Explorer will hang. It'll just be one window at first, but
it'll
spread. I'll be able to click on another window from my Taskbar and
carry
on
as normal but clicking on the "dead" window's icon in the taskbar
has
no
effect and I can't return to it. After just a minute or so I'll be able
to
see the dread [not responding] appear in the Close Program (CTR+ALT+DEL)

dialog. At that point, I'm doomed. If I try and close the dead window
there
then nothing happens and the "freeze" spreads. If I don't, then nothing
happens and the "freeze" still spreads. Eventually I'll blue
screen
and
be
warned of an exception EO (or is it OE) error.

I've been to Add/Remove Programs and rolled back IE and that
didn't
fix
it.
I believe I've all the recent patches and no virii.

If this was Word behaving like this then I'd be off to delete
normal.dot -
don't know if that comment helps.
 
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