Not Responding?

  • Thread starter Thread starter Mark Eissler
  • Start date Start date
M

Mark Eissler

Hello everytime i run Microsoft Antispyware Beta1 when it
gets to a certain Regestry key it stops responding.. i
believe the regestry is
HKEY_LOCAL_MACHINE\SOFTWARE\TOOLBAR\FILES\APP

how can i fix this? please help!
 
Boot into Safe Mode (F8) at Start Up;

Empty your temporary files AND your Temporary Internet Files C:\Documents

and Settings\Username\Local Settings\Temporary Internet Files folder ;

Run the scan while in safe mode;

If you are running SP2, open IE--->Tools--->Manage Add-ons, and uncheck any

BHO's that you don't recognize.

Open AntiSpyware, on the Scan Page choose Scan Options > Full System Scan
( check the boxes below) and click Run Scan Now.

Restart in safe mode instructions:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
 
Check back on this in beta 2, in the mean time try this:
Get HijackThis.exe from
http://tomcoyote.org/hjt/hjt199//HijackThis.exe

Save it to C:\hjt (new folder) then Open it and select
Scan and Save Log. Note where you saved the log then send
it to Ron Kinner as an attachment. He can probably
identify the problem and tell you how to get rid of it for
good.

Ron email address. (e-mail address removed)
He will tell you what to do next. Put Hijack in the
subject so he will know it's not spam.

For information
HijackThis tutorial:
http://www.bleepingcomputer.com/forums/index.php?
showtutorial=42

If the malware problem comes back further specialised
assistance is available via the Hijackthis forum at
http://forum.aumha.org - make sure you read the top
announcements about pre-post steps you should take before
generating a hijackthis log.

http://www.bleepingcomputer.com/files/killbox.php

Here's a few of the reputable spyware forums where you'll
be able to find assistance. Please read the guidelines of
the one you choose prior to posting there :

http://www.bleepingcomputer.com/forums/forum22.html
http://forums.net-integration.net/index.php?showforum=32
http://forum.aumha.org/viewforum.php?f=30
http://spywarewarrior.com/viewforum.php?
f=2&sid=3ce3e4c9a40b25268d1bac3189d22184
http://computercops.biz/forum67.html
 
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