Not RECEIVING mail

[LKH]

My web mail is not opening in VISTA Mail. I have spent hours with Norton and
my ISP, and each says everything is fine, but I have four addresses and only
one received 2 messages in two days. Both today, one was a trial that I sent
and it sent it four times. Never sending any more. Help?

 

[Dave]

Windows Mail cannot access webmail accounts, only POP & IMAP.
Windows Live Mail can only access POP, IMAP & Hotmail accounts.

What do you mean by "Vista Mail"?

 

[Gary VanderMolen]

Do you mean Windows Mail?
Windows Mail is not compatible with most
McAfee and Norton antivirus programs. Those will need to be
uninstalled, NOT just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

 

[LKH]

Dave, By Web Mail I mean Cox "Web Mail" which is server something
....pop.cox.west....and smpt.cox.west...I think. And by "Vista Mail" I mean
Windows, which now I have the stupid Vista, in which it seems to be called
"Mail." And no matter what names I use, some of them not nice, my mail is
stuck on the Cox Internet "Web Mail" and I can no longer access it from
Windows, or Vista, or Mail and I can no longer organize and save my mail in
my folders. I really need to find help to fix this, and since I'm about in
tears trying to do it myself...who can I call?

 

[Guest]

See here for how to set up Windows Mail to receive mail from Cox:

<http://support.cox.com/sdccommon/as...sprt_cid=c2f1899f-492e-4718-8b8a-e6a391730f90>

I assume you've already found a good way to start the Windows Mail
program.

 

[Dave]

Actually your email comes in to a Cox server, which you can access via
webmail (with a browser) or you can access with an email program, like
Windows Mail. Like 2 doors into the same room.

From looking at the Cox support page, if you are in CA or AZ, then the
server names are
pop.west.cox.net
smtp.west.cox.net

They have a page for setting up Windows Mail, but I can't provide the link,
as it's not on a static page.
It's located under High Speed Internet - Email - Windows Mail

 

[Sonny]

Server is DOWN nothing is getting thru !!!