Not receiving email automatically

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have all the boxes checked off in the define send/receive settings. The
only way outlook gets my messages, even if its up right in front of me, is if
I hit the send/receive button. My outlook at work receives it
automatically..... does anyone know why I have to do that to see mymessages?
 
Rather hard to say when you do not post your version, mail account type,
connection type and polling settings. If automatic polling once worked and
now fails, you also need to examine what changes were made to your setup
before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
 
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