not powering off HELP ME

[benno123]

when i shut windows down it comes up on the screen and says computer i
ready to shut down and it goes into a sort of hibernation but th
tower is still on i have to push the power button in for 5 seconds
ive tried changing the power options setting but no change i want to b
able to close windows down and it turn off completely without sayin
computer is now ready to shut down .
can anyone help me
:confused

 

[Bob Knowlden]

Has it always been like that on this PC with XP?

If yes,

http://support.microsoft.com/default.aspx?scid=kb;en-us;810903

"It is Now Safe to Turn Off Your Computer" error message when you try to
shut down your computer

See in particular Step 5, if the machine isn't ACPI compliant.

(The first machine I installed XP on had ACPI turned off in the BIOS, so I
had to use the legacy setting. Later, I re-installed XP with ACPI activated
in the BIOS, and didn't need the setting.)


Address scrambled. Replace nkbob with bobkn.