Not getting attachments- windows mail

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I send myself an e-mail with an attachment from my wife's XP machine
using Outlook, I do not receive the attachment on this Vista machine using
microsoft mail. I've tried it with all security software unloaded- same
result. I can successfully send attachments to her XP machine, and I can
successfully send attachments to myself (from and to this Vista PC). As I
look back, I've never received an attachment since I got this PC (The lone
exception being the test message I sent to myself).

Am I missing a setting?
TIA, Mike S
 
brink, thank you for that suggestion. I did what you recommended and tried
sending a new message with an attachment. Unfortunately, I got the same
result... the message and text come through, but no paper clip indicating an
attachment, and no drop down choice (greyed out) to save attachments when I
open the message.

The attachment is shown in the "Sent" message on my wife's XP machine.

FWIW, it is a ,WAB file; I'm trying to get my contacts to this machine. I
tried zipping it, in case there was some special scrutiny placed on .WAB
files, but the .ZIP file didn't make it either.

Thanks again for trying to help.
 
Mike S said:
When I send myself an e-mail with an attachment from my wife's XP machine
using Outlook, I do not receive the attachment on this Vista machine using
microsoft mail. I've tried it with all security software unloaded- same
result. I can successfully send attachments to her XP machine, and I can
successfully send attachments to myself (from and to this Vista PC). As I
look back, I've never received an attachment since I got this PC (The lone
exception being the test message I sent to myself).

Am I missing a setting?
TIA, Mike S
Click to expand...

If the mail was sent from Outlook using Outlook's RTF format then WinMail
will never find the attachment. WinMail does not understand Outlook's RTF
format. Ask the Outlook user to please use Plain Text, especially when
sending attachments.
 
This is a common problem with Outlook - the default is Microsoft RTF format
for HTML. Even Outlook Express (as on XP) cannot see attachments if the
Outlook sender is sending RTF.
Instead of sending plain text, change the default in Tool, Options sending
HTML from RTF to regular HTML.
Then the attachment will be recognized in Windows Mail (and in Outlook
Express).
 
Back
Top