Not enough server storage

  • Thread starter Thread starter Dick S
  • Start date Start date
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Dick S

Recently on my home network I have been getting the
following message "Not enough server storage is available
to process this comand". This happens when I try to read
the C: drive on my notebook, also running XP. This is
something that has only happened recently. I have had the
network set up for over a year and it has worked well now.
Whenever I try to read the drive on the notebook I get
that error. Any help would be greatly appreciated.

Dick
 
quoted from http://www25.brinkster.com/ChicagoTech
"Not enough server storage is available to process this command." error.

SYMPTOMS: When accessing shares on a server from a client, you may receive
"Not enough server storage is available to process this command." error. You
may receive this message and Event ID: 2011 after you install Norton
Antivirus for Windows.

Resolution:
1) The registry value IRPstackSize may be not explicitly present. To
increase the value of the parameter, go to the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
LanmanServer\Parameters. If the key is not present, choose Add Value in the
Registry Editor. The Value Name should be IRPStackSize and the Data Type is
REG_DWORD.
2) Remove any unnecessary entries from this value in the registry,
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters
\NullSessionPipes.
3) If the machine has a non-zero PagedPoolSize in the Registry, you need to
re-set it by going to
HKEY_LOCALMACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
Management and double-click on PagedPoolSize and set to 0.
4) Disable Norton antivirus to see if that will fix the problem.

For more and other information, go to
http://www25.brinkster.com/ChicagoTech

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Windows & Network Support, Tips and FAQs on
http://www25.brinkster.com/ChicagoTech
This posting is provided "AS IS" with no warranties.
 
Dick S said:
Recently on my home network I have been getting the
following message "Not enough server storage is available
to process this comand". This happens when I try to read
the C: drive on my notebook, also running XP. This is
something that has only happened recently. I have had the
network set up for over a year and it has worked well now.
Whenever I try to read the drive on the notebook I get
that error. Any help would be greatly appreciated.
Click to expand...

Dick,

please have a look at
http://www.michna.com/kb/WxNotEnoughServerStorage.htm.

Hans-Georg
 
Dick S said:
Recently on my home network I have been getting the
following message "Not enough server storage is available
to process this comand". This happens when I try to read
the C: drive on my notebook, also running XP. This is
something that has only happened recently. I have had the
network set up for over a year and it has worked well now.
Whenever I try to read the drive on the notebook I get
that error. Any help would be greatly appreciated.

Dick
Click to expand...


This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.
You may have missed it, because it's applicability has not been updated to
include XP:

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078
 
IRPStackSize monitor tool?

I know this thread is old but we're having a similar problem in our environment. I’ve called Microsoft twice about this in the past two months.

Here are my symptoms.
1. Users intermittently cannot copy files from their workstation to the server shares. They get “Not enough server storage is available to process this command.”.
2. Users are intermittently unable to access their mail archives on the servers shares.
3. Intermittently NTbackup fails on the servers. The ntbackup logs indicate that the file it was trying to backup at the time of the failure is either corrupted or incomplete. Subsequent retries are successful.
4. We have NO Event ID 2011 in the system logs.

Microsoft says I need to set my IRPStackSize to 18. I’ve done this on 5 of the 250 servers that are having this problem and I’m monitoring the issue.

Has anybody come up with a way to monitor for this problem using perfmon or some other tool that can indicate that IRPStackSize is too small?
 
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