nivrip
Yorkshire Cruncher
- Joined
- Mar 21, 2007
- Messages
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Decided to have a look at the procedure for getting Win 10.
Firstly I have NEVER had the magical icon that everyone else seems to have had. I have Win 7, and it is a genuine copy, and I have always had all the updates downloaded including SP1.
I went onto MS site and there is an article regarding those who never got the icon. It suggests running a dedicated troubleshooter which supposedly will tell me if my system is compatible with Win 10 ( it should be, all is legit.). The troubleshooter scans the computer, for a long time BTW, and then tells me that I am missing Update KB3035583 which is very important for the appearance of the Win 10 icon. I check in Installed Updates and find that this update has been successfully downloaded a couple of weeks ago. Thinking the download may be in some way faulty I uninstall it and then reinstall ( successfully it tells me). Still no luck.
I eventually uninstall and reinstall it several times to no avail. The troubleshooter then carries on for another long period and tells me that I am missing Update KB2952664 but sure enough it's on the Installed Update list as being successfully downloaded on 21/07/2015. It suggests I download it again through a link which I use. This time I'm asked to where I want to download it but I've never had this asked before and am not sure where to save it so I simply choose Local Disc and there it now sits. Should it be saved in some specific folder and if so where?
I seem to be making no progress at all. I am told that I am missing updates but there they are on the list.
Any ideas?
Firstly I have NEVER had the magical icon that everyone else seems to have had. I have Win 7, and it is a genuine copy, and I have always had all the updates downloaded including SP1.
I went onto MS site and there is an article regarding those who never got the icon. It suggests running a dedicated troubleshooter which supposedly will tell me if my system is compatible with Win 10 ( it should be, all is legit.). The troubleshooter scans the computer, for a long time BTW, and then tells me that I am missing Update KB3035583 which is very important for the appearance of the Win 10 icon. I check in Installed Updates and find that this update has been successfully downloaded a couple of weeks ago. Thinking the download may be in some way faulty I uninstall it and then reinstall ( successfully it tells me). Still no luck.
I eventually uninstall and reinstall it several times to no avail. The troubleshooter then carries on for another long period and tells me that I am missing Update KB2952664 but sure enough it's on the Installed Update list as being successfully downloaded on 21/07/2015. It suggests I download it again through a link which I use. This time I'm asked to where I want to download it but I've never had this asked before and am not sure where to save it so I simply choose Local Disc and there it now sits. Should it be saved in some specific folder and if so where?
I seem to be making no progress at all. I am told that I am missing updates but there they are on the list.
Any ideas?