Not copying Windows files on install

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Guest

I just bought a retail copy of vista and am attempting to install it on a new
computer. The Hard drive is blank and formatted. I get as far as "Installing
Windows..." and get the message "That's all the information we need right
now. Your computer will restart several times during installation." Then
highlighted is the "copying windows files (0%)" box however I cant get past
this point. I see three dots (...) appearing and disappearing after the
message but the % does not increase. Any help at all?
 
Rich said:
I just bought a retail copy of vista and am attempting to install it on a new
computer. The Hard drive is blank and formatted. I get as far as "Installing
Windows..." and get the message "That's all the information we need right
now. Your computer will restart several times during installation." Then
highlighted is the "copying windows files (0%)" box however I cant get past
this point. I see three dots (...) appearing and disappearing after the
message but the % does not increase. Any help at all?
Click to expand...

Failure to install an operating system normally means a hardware
problem. The fact that your computer is new is irrelevant. Since we
don't have any of your computer specs, I can't be more specific. Are you
sure your hardware supports Vista? Are you installing Vista with no
peripherals attached? Is the hard drive SATA and did you provide the
drive controller drivers at the beginning of the installation? How long
did you wait before giving up?

General hardware testing:
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot


Malke
 
I am using a SATA hard drive. How do I get my drive controller drivers for my
hard drive? It is the only part of my computer which is not new and I have no
cd's or disks for it. It is a Maxtor Hard Drive if that helps.
 
Is it drivers for my hard drive I need or drivers for my motherboard? I have
a P965T-A motherboard which on the ECS site is supposed to be vista ready.
 
Is it drivers for my hard drive I need or drivers for my motherboard? I
have
a P965T-A motherboard which on the ECS site is supposed to be vista ready.
Click to expand...

You need the drivers for the hard drive interface which is part of your
motherboard.
 
Rich said:
Is it drivers for my hard drive I need or drivers for my
motherboard? I have a P965T-A motherboard which on the ECS site is
supposed to be vista ready.
Click to expand...

You need the SATA drivers provided by your motherboard manufacturer
on the CD that came with the system or that you download from the
ECS site because neither XP or Vista can install SATA drivers unless
you provide the OS with the drivers and tell it their location.

You must copy the drivers to a floppy or a CD and during the install
of Vista you'll be asked early on if you need to install these drivers,
select yes. Later during the install, you'll be asked for the drivers,
insert the CD (you can remove the Vista CD until you're asked for it
later) or floppy and point to the location and everything should work
from there.

Here's the ECS site, you need the Raid Controller Driver:

http://www.ecs.com.tw/ECSWebSite/Do...ver&DetailDesc=&CategoryID=1&MenuID=6&LanID=9

Or: http://preview.tinyurl.com/3d7c52
 
OK I'll give these drivers a go then. Should I need to do this before I start
installing anything though? Do you mean I need to do this on the load driver
option before I click to begin the installation?
 
Rich said:
OK I'll give these drivers a go then. Should I need to do this before I start
installing anything though? Do you mean I need to do this on the load driver
option before I click to begin the installation?
Click to expand...

Yes, you need to do this early in the installation process when Vista
asks if you need to load additional drivers. Also follow my suggestions
to not have anything externally connected (except your keyboard and
mouse of course). If you still are having problems, remove any PCI cards
before you start, too.


Malke
 
Rich said:
OK I'll give these drivers a go then. Should I need to do this
before I start installing anything though? Do you mean I need to
do this on the load driver option before I click to begin the
installation?
Click to expand...

Yes, see Malke's answer also.
 
Still no go. Copied the RAID files from the download to a CD but windows does
not automatically pick up any drivers off of this CD. Then when I manually
browse the disk it does come up with some drivers but when I choose to use
this driver and then click to start the installation it is still not getting
past 0%. I also tried just copying the 64bit floppy folder like the readme
file in the download said and this did not work either. How many drivers
should I have to install? Also how will I know if it has accepted the driver?
Also the only hardware I have connected are my mouse and keyboard and my pci
graphics card. Anything else you guys can think of I can do? I appreciate all
the help so far guys :)
 
OK may be getting somewhere on the download I have a few files and a few
different .inf files I can choose from. Which one should I choose? I have 2
in file Driver->amd64 (these are JMB36X Controller) both have exactly the
same same name, 2 in file Driver->x32 ( same as above except have x32 in the
file name, 1 in file Application->jmide (which is a JMB36X Standard Dual
Channel PCIE IDE Controller.
Hope this makes sense.
 
Anymore help available before I give up? I have noticed when I do click
install and it does not move from 0% that my drive the vista cd is in does
not flash or move when it should shouldnt it?
 
Rich said:
Anymore help available before I give up? I have noticed when I do click
install and it does not move from 0% that my drive the vista cd is in does
not flash or move when it should shouldnt it?
Click to expand...

Yes, you should see some action from your drive. It sounds like a bad
drive or a bad dvd. Try another drive.


Malke
 
Rich said:
OK may be getting somewhere on the download I have a few files and a few
different .inf files I can choose from. Which one should I choose? I have 2
in file Driver->amd64 (these are JMB36X Controller) both have exactly the
same same name, 2 in file Driver->x32 ( same as above except have x32 in the
file name, 1 in file Application->jmide (which is a JMB36X Standard Dual
Channel PCIE IDE Controller.
Click to expand...

There are two separate issues here. Is the motherboard 64-bit or 32-bit?
If it's 64-bit, are you installing 32 or 64-bit Vista?

Some people are saying that only 32-bit Vista is ready for prime time due
to poor 64-bit driver support. Others seem happy enough with 64-bit.
 
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