db ´¯`·.. > said:
http://www.emachines.com/support/
see if you can search the
faq's for your specific model.
perhaps, you need to download
updates.
let us know what you find out
or think afterwards.
Debbie:
I really don't think it's a matter of any "updates" that you need to resolve
this problem.
It most certainly sounds like a hardware problem based on your description
of what is happening.
But it's a "problem" diagnosing the "problem" from this distance. It could
conceivably be any major component in the machine, including the
motherboard. Is there any *particular* reason why you suspect it may be a
defective motherboard?
If it is a hardware-type problem the only definitive way for an end-user
like yourself to determine what's causing the problem is to substitute a
known "good" component for each component in turn. Obviously I would think
that is impractical for you.
Next best would be if you had a knowledgeable friend/acquaintance who could
look at the machine and possibly determine the cause of the problem. Is
there any chance of this.
I probably don't have to tell you that you're dealing with a rather modest
machine performance-wise. This is not to say that the machine is inadequate
for your needs - obviously it is or you wouldn't be pursuing this matter. I
only mention this because it would be questionable whether you should expend
any *real* money trying to fix the machine (assuming it is a hardware-type
problem).
Some months ago toward the end of 2008 I noticed a Wal-Mart ad for this
machine. Apparently they were closing out this model and had it for sale at
$349.99 (including, no less, a 17" monitor as I recall). An elderly couple
of my acquaintance were in the market for a modestly-priced machine so I
recommended this one. Alas, by the time we reached our local Wal-Mart store
they were sold out and no rainchecks. That's why I would be hesitant about
repair costs for that machine.
Anna