not accepting product key #

  • Thread starter Thread starter Michelle
  • Start date Start date
M

Michelle

I have purchased Microsoft Plus! Digital Media Edition and
it will not accept the product key # that is on the back of
the package, therefore unable to use what I have
downloaded. Please help, thanks.
 
Michelle said:
I have purchased Microsoft Plus! Digital Media Edition and
it will not accept the product key # that is on the back of
the package, therefore unable to use what I have
downloaded. Please help, thanks.
Click to expand...

Take it back to the shop....
 
Greetings --

You need to examine the Product Key very carefully. It's awfully
easy to mistake a "B" for an "8," a "G" for a "6," an "S" for a "5,"
or a "Q" for a "0" or "O." Fortunately, Microsoft had the good sense
to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.


Bruce Chambers

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