Windows XP Not able to view printing preferences

[shansu]

I am using windows XP SP2, HP Laserjet Network printer. I am not able to view printing preferences. get the following error:
Function address 0xa32a5aa caused a protection fault. (Exception code 0x0000005) Some or all property page(s) may not be displayed.

Other users are able to view the printing preferences on their systems. Tried re-adding the printers, but no go.
Please help.

 

[Ian]

It might be worth totally uninstalling the drivers and then re-installing them direct from the latest HP drivers. Do you get the same crash if you view printing preferences via the control panel?

 

[shansu]

No, even from control panel (or printers and faxes) I get the same message.