Not able to send reports

  • Thread starter Thread starter cbptracy
  • Start date Start date
C

cbptracy

Every time I try to send a 'Suspected Spyware Reporting
Tool' report, I get the following error message.

- An error occurred submitting the scan results. Please
check your internet proxy settings and try again. -
 
cbptracy said:
- An error occurred submitting the scan results. Please
check your internet proxy settings and try again. -
Click to expand...

Could you try the following to provide more information:

1. Open a Command Prompt window.
2. Type the command:

proxycfg

and copy the exact results into a follow-up in this thread.
 
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

E:\Documents and Settings\Tracy>proxycfg
Microsoft (R) WinHTTP Default Proxy Configuration Tool
Copyright (c) Microsoft Corporation. All rights reserved.

Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Connections\
WinHttpSettings :

Direct access (no proxy server).

E:\Documents and Settings\Tracy>read.
 
Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Connections\
WinHttpSettings :

Direct access (no proxy server).
Click to expand...

OK, thanks. Null result there, so that's not the problem.

Can you also confirm what proxy settings you have set for Internet Explorer:

Control panel, Internet Options, tab Connections, button LAN Settings.
Which option boxes are checked?
What data is set in the text boxes?
 
Automatic configuration, 2 blocks unchecked.
Proxy server, 2 blocks checked.
No text or data
-----Original Message-----
[email protected] said:
Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Connections\
WinHttpSettings :

Direct access (no proxy server).
Click to expand...

OK, thanks. Null result there, so that's not the problem.

Can you also confirm what proxy settings you have set for Internet Explorer:

Control panel, Internet Options, tab Connections, button LAN Settings.
Which option boxes are checked?
What data is set in the text boxes?

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
Click to expand...
 
Automatic configuration, 2 blocks unchecked.
Proxy server, 2 blocks checked.
No text or data
Click to expand...

Please try unchecking those two option boxes for "Proxy server" and try
sending an MSAS report again.
 
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