Not able to print even though printer recognized

  • Thread starter Thread starter Deborah
  • Start date Start date
D

Deborah

Help Please,
I have reloaded the print software and printer is
recognized but I cannot print. I keep receiving an error
message stating that there is an error and have sent it
to MS but no repsonse yet. Can anyone help me?

I have rebooted the system too.

Deb
 
If you haven't done this, go to the printer manufacturers
website and see if there is an XP driver.
 
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