Not able to log in, Safe mode doesn't work either

  • Thread starter Thread starter Jacob Hipp
  • Start date Start date
J

Jacob Hipp

Alright, yesterday I installed Norton Antivirus 2004
without deleting my old antivirus software, this seems to
have caused some problems.

Here's the deal -- When I start up the computer, I can log
on just fine.. but once I'm on my account it freezes and
I'm not able to do anything.

I have already tried to start in safe mode, but the log in
screen doesn't come up. I think this problem might have
something to do with a LogonXP Studio program I installed.

Please let me know if this is not a windows XP problem..

Also - I was about to try a system restore, but I cannot
get anywhere to try it. I also was going to reformat, but
same problems as I stated last..

A LOT of thanks to anyone who can help, there are a few
important files I need to email to the computer I am
typing this on right now..


-Jacob
 
Jacob;
Reboot tapping F8 each second.
Choose "Last known good configuration" at the menu.

If that fails, try a Repiir Installation:
Repair Installation:
http://www.dougknox.com/xp/tips/xp_repair_install.htm
Windows Updates will need to be reinstalled.
Data should be safe, back-up important data just in case.
Install Service Pack first and by itself.
Then install ALL Critical Updates no more than 4 at a time,

Disconnect the network/modem cable before starting repair and do NOT
reconnect the cable until repair is completed and firewall is
installed/enabled.
http://support.microsoft.com/?kbid=283673
 
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