Hello Mahesh;
Without a specific name of the error it will be difficult
for someone to help you.
System Requirements
To use Microsoft AntiSpyware, your computer must have one
of the following Windows operating systems:
Windows 2000 Professional
Windows XP Professional/Home Edition
Windows 2003 Server
Your computer must also meet the following minimum
requirements.
Operating system Requirements:
Windows 2000 Professional Edition, Service Pack 3 or
greater
Intel Pentium processor (or compatible) at 133 MHz or
higher
64 MB of RAM (128 recommended if running real-time
AntiSpyware)
20 MB of available hard disk space
Internet Explorer 6.0 or later
Windows XP Professional/Home Edition, Service Pack 1 or
greater
Intel Pentium processor (or compatible) at 300 MHz or
higher
128 MB of RAM
20 MB of available hard disk space
Internet Explorer 6.0 or later
Internet Requirements:
Some features of Microsoft AntiSpyware require an
Internet connection.
If you are installing on Windows 2000, Windows XP, or
Windows Server 2003, you must install with administrator
privileges.
Preparing for Installation of Microsoft AntiSpyware
The new version of Microsoft AntiSpyware automatically
removes the older version. If you have an older version,
you can transfer your existing option settings to the new
version of the program automatically when the new version
installs.
Before you install AntiSpyware, use these suggestions to
prepare your computer:
If you have any other anti-spyware programs on your
computer, you should uninstall them and restart your
computer before installing Microsoft AntiSpyware.
Although removing other anti-spyware programs is not
necessary it is recommend because it is possible that
Microsoft AntiSpyware could detect spyware that has
already been quarantined by another anti-spyware program
if the other program has not secured its quarantined
files.
To uninstall other anti-spyware programs, see the user
documentation that came with the program.
Close all other Windows programs before installing
Microsoft AntiSpyware, including those programs displayed
in the Windows tray.
Completing Installation
If your computer must be restarted to complete
installation, a dialog box appears that gives you the
option to restart immediately or wait for a more
convenient time. After restarting or, if your computer
does not need to be restarted, the Setup Assistant
appears. The Setup Assistant guides you through the steps
to activate Microsoft AntiSpyware. During this process,
you setup the automatic update features, enable System
Agents for real-time protection, decide if you want to
participate in the SpyNet Anti-Spyware Community, and run
your first spyware scan.
Uninstalling Microsoft AntiSpyware
If you need to remove Microsoft AntiSpyware from your
computer, you can use the Add/Remove Programs option from
the Windows Control Panel or the Uninstall Microsoft
AntiSpyware option from the Programs menu. When
uninstalling, Windows may indicate that it is installing
software. This is a standard Microsoft installation
message and can be disregarded.
To uninstall Microsoft AntiSpyware from the Windows
Control Panel:
1. Do one of the following:
On the Windows taskbar, click Start, click Settings, and
click Control Panel.
On the Windows XP taskbar, click Start, and click Control
Panel.
2. In the Control Panel, double-click Add/Remove
Programs.
3. In the list of currently installed programs, click
Microsoft AntiSpyware.
4. Do one of the following:
In Windows 2000, click Change/Remove.
In Windows XP, click Change.
5. Click Yes to confirm that you want to uninstall the
product.
6. If you have files in quarantine, you are asked if you
want to delete them. Your options are:
Yes - Deletes the quarantined files from your computer.
No - Leaves the quarantined files on your computer, but
makes them inaccessible.
7. Click Finish.
8. Click Yes to restart your computer.
To Uninstall Microsoft AntiSpyware from the Programs Menu:
1. Do one of the following:
On the Windows taskbar, click Start, click Programs, and
click Microsoft AntiSpyware.
On the Windows XP taskbar, click Start, click All
Programs, and click Microsoft AntiSpyware.
2. Click Uninstall Microsoft AntiSpyware.
3. In the Application Maintenance window, click Remove.
4. Do one of the following:
On the Windows taskbar, click Start, click Settings, and
click Control Panel.
On the Windows XP taskbar, click Start, and click Control
Panel.
5. In the Control Panel, double-click Add/Remove Programs.
6. Do one of the following:
In Windows 2000, click Change/Remove.
In Windows XP, click Remove.
7. Click Yes to confirm that you want to uninstall the
product.
Engel