Not able to delete e mail from deleted items folder

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G

Guest

I have run two different scan using Micro Trend Housecall and my Mcafee and
have found nothing.

First error is: "Message could not be displayed."

Second error occurs when trying to delete the message from the deleted items
folder: "An unknown error has occured"

Once the items are in the deleted items folder I am not able to move the
messages to any other folders.

I am using a Dell XPS computer with vista home premium os.

Any assistance in this matter would be greatly apprreciated.

Thanks
 
I am having th same problem. Started two days after installing Vista. McAfee
does not detect a problem. "An unknown error has occured"

Once the items are in the deleted items folder I am not able to move the
messages to any other folders or delete them.
 
Well the problem seems to have resolved it self. My mail is set up to delete
every time I close down. I just kept closing down the e mail client and each
time I reopened and checked the deleted items folder one e mail was gone. Now
everything seems to be working ok.

I did change a couple of things though.

1. Enabled the Allow Scriptlets. You can do this by going to
IE/TOOLS/SECURITY/CUSTOM LEVEL/ALLOW SCRIPTLETS/ENABLE

2. OPEN VISTA MAIL/TOOLS/OPTIONS/ADVANCED/CONTACT ATTACHMENT CONVERSION/ASK
ME EACH TIME

Not to sure this made an difference but for this moment in time my mail is
working.

Good luck
 
After opening and closing the Windows Mail, several times, rebooting, I was
finally able to delete messages in the delete folder. The problem is, the
only way to do it was to right click on "empty deleted items folder' and
delete. However it would only clear one message at a time and does not empty
the folder when I close the program, even though that option is checked. I
had 60 plus items in the folder to delete manually, one at a time. This is
not a solution.
 
PH said:
After opening and closing the Windows Mail, several times, rebooting, I
was
finally able to delete messages in the delete folder. The problem is, the
only way to do it was to right click on "empty deleted items folder' and
delete. However it would only clear one message at a time and does not
empty
the folder when I close the program, even though that option is checked.
I
had 60 plus items in the folder to delete manually, one at a time. This
is
not a solution.
Click to expand...

Microsoft is beginning to work on this.
 
Andrew said:
Hi Pops,

Like you I too have the same problem. Did anyone contact you with a fix?
Click to expand...

Try reading other people's answers. A solution is posted here
about a dozen times a day.
 
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