not able to delete a file

  • Thread starter Thread starter tomsh
  • Start date Start date
T

tomsh

Norton Antivirus Corp Edition has found a file pcCncXz.sys
in c:\winnt\downloaded program files\pcCncXz.sys.
It is reported as backdoor.dkangel.
Windows say this is a ActiveX Cache Folder.
I am not able to view this file with "explorer" or "my
computer". I can only view this file with the dos command
prompt.
I have reset attrib's at the command prompt but when i
try to delete it I get access denied.

Thanks
Tom Shive
 
You may get an access denied error if the file is currently in use. It may
be running in the background. You can find out if it is running by running
winmsd, click software environment and look for the driver name here to
determine if it shows up as started. If it is running then you can try
setting the driver to disabled and reboot the system so that it does not
start.

To set the driver to disabled:

1.Open regedt32
2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services and look for
a folder that has the name of the driver.
3. Highlight it and double click the start value in the right column.
4. Change the value to 4. Close regedt32 and reboot
5. Attempt to delete the file from the command prompt


--
Tim Hines, MCSE, MCSA
Windows 2000 Directory Services

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