Norton Systemworks problem

[Jim T.]

I haven't found a way to ask Symantec this question, so starting here

 

[WebWalker]

I haven't found a way to ask Symantec this question, so starting here

Shouldn't you write to Symantec support instead of here?

 

[Paul]

I haven't found a way to ask Symantec this question, so starting here

Why do I get a Symantec error 1005.4 on every bootup even after I have
uninstalled SyatemWorks and deleted every file, folder and Registry
entry that has Symantec or Norton in them.

Searching here was a waste of time.
http://www.symantec.com/techsupp/home_homeoffice/index_ts.html?src=hho_us

Start here. Select product and year. Click Continue.
http://www.symantec.com/techsupp/home_homeoffice/select_product_ts.html?src=hho_us

Next, click "Contact Support", in lower right of the frame that appears.

Next, you'll see an "Email" button and a "Phone$$$" button.

The Email button will place you in a web mail interface. Say a prayer etc.

If you are bored and still not getting anywhere, there is this weapon of
mass destruction you could try. "SymNRT". Do a backup before you try this

http://service1.symantec.com/SUPPOR...=es_full&dtype=&prod=&ver=&osv=&osv_lvl=&seg=

Fortunately, I have zero experience with this fine product
And I'm feeling better about that by the minute.

Post back your results. Especially if the canned response from
Symantec is comical I wonder how far down their list of
things to try you have to go, before you hit "reformat" ?

Paul

 

[Erick]

In all honesty, Norton Systemworks is not the application it once was. In
fact, nothing from Symantec is anywhere near the same quality of 5 or more
years ago. Plus I've seen how some of the programs in the suite cause more
harm than good.

I'd recommend cutting your losses and getting rid of it and never installign
it again.


I haven't found a way to ask Symantec this question, so starting here

 

[Bill Bradshaw]

I haven't found a way to ask Symantec this question, so starting here

Perform a Google search for Symantec and 1005.4 and you will get many hits.

http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2003020713062206?Open

 

[Sjouke Burry]

Perform a Google search for Symantec and 1005.4 and you will get many hits.

http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2003020713062206?Open

Try their site, some time ago I saw a removal tool
you can download there.