M
Mary Weatherford
I get this error message when I start my computer.
"Smart Sweep/Internet Sweep is currently not able to run on a multiple
processor machine" in CleanSweep"
I do not have multiple processors or CPUs as far as I can tell. I am using
SystemWorks 2002 with
Win XP sp2
This was all I could find in Symantec. It only re-states the problem with no
solution-----
"NSW displays this message when you attempt to use certain CleanSweep
features on a computer that has multiple processors (CPUs) or a computer
that Windows interprets as having multiple processors.
Some CleanSweep features are not compatible with multiple processor
computers or with computers that Windows interprets as having multiple
processors. Windows, for instance, interprets CPUs that have support for
hyperthreading as multiple processors.
Symantec does not provide support for using CleanSweep features such as
SmartSweep and InternetSweep on a computer that uses multiple processors,
uses a CPU that supports hyperthreading, or displays this message. "
Does anyone know how to correct this or convince NSW I have only one
processor?
Thanks
Mary Weatherford
"Smart Sweep/Internet Sweep is currently not able to run on a multiple
processor machine" in CleanSweep"
I do not have multiple processors or CPUs as far as I can tell. I am using
SystemWorks 2002 with
Win XP sp2
This was all I could find in Symantec. It only re-states the problem with no
solution-----
"NSW displays this message when you attempt to use certain CleanSweep
features on a computer that has multiple processors (CPUs) or a computer
that Windows interprets as having multiple processors.
Some CleanSweep features are not compatible with multiple processor
computers or with computers that Windows interprets as having multiple
processors. Windows, for instance, interprets CPUs that have support for
hyperthreading as multiple processors.
Symantec does not provide support for using CleanSweep features such as
SmartSweep and InternetSweep on a computer that uses multiple processors,
uses a CPU that supports hyperthreading, or displays this message. "
Does anyone know how to correct this or convince NSW I have only one
processor?
Thanks
Mary Weatherford