norton security

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

when we first bought our computer the person who helped us with installing
the wireless suggested we get rid of norton security as in his experience it
often caused trouble by blocking internet access. He thought that we did not
need it. In the meantime, it is still not totaly taken off as a window always
pops up when turning on the computer prompting us to complete installation by
clicking next. This is getting on our nerves but we are afraid to meddle with
it. What should we do? Turn it back on or get rid of the window and how?
 
norton security said:
when we first bought our computer the person who helped us with installing
the wireless suggested we get rid of norton security as in his experience
it
often caused trouble by blocking internet access. He thought that we did
not
need it.

It's correct that you don't have use Norton specifically, but you do have to
run an anti-virus program on your computer. I hope your guy knew to tell you
that, if not you've been given some really cr***y advice.

You will find that many posters in this newsgroup frown upon Norton
products, mostly because of their massive use of computer resources
(bloatware, hog... it has many names). Security software may cause
connection problems in a few cases, but this is something that can usually
be corrected by tweaking their settings or resolving conflicts with other
software.

Also, remember to check if your wireless router's firewall is enabled (if it
has one), and is encrypted.
In the meantime, it is still not totaly taken off as a window always
pops up when turning on the computer prompting us to complete installation
by
clicking next. This is getting on our nerves but we are afraid to meddle
with
it. What should we do? Turn it back on or get rid of the window and how?

Norton products are a pain to get rid of. Symantec offers a removal tool,
but you may find that even their own tool can't clean up completely:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Charlie42
 
when we first bought our computer the person who helped us with installing
the wireless suggested we get rid of norton security as in his experience it
often caused trouble by blocking internet access. He thought that we did not
need it. In the meantime, it is still not totaly taken off as a window always
pops up when turning on the computer prompting us to complete installation by
clicking next. This is getting on our nerves but we are afraid to meddle with
it. What should we do? Turn it back on or get rid of the window and how?

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
As suggested on the site, you may wish to print out the directions before
proceeding.
Or
http://www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

While Norton's removal tool usually gets the job done, you may also want to
go to:
http://www.snapfiles.com/get/winsockxpfix.html
and download a copy of winsockxpfix just in case. Rarely, the removal of
NIS breakes the networking components in XP to the point where internet
access is impossible. This little utility will fix it back up.

If the Norton removal tool doesn't work satisfactory use this:
Revo Uninstaller Freeware - Remove unwanted programs and traces easily
http://www.revouninstaller.com/
and/or
RegSeeker
http://www.hoverdesk.net/freeware.htm
RegSeeker will remove all associated detritus (registry keys,files and
folders) from any application. I found this application user friendly and
very effective but suggest *not* to use the 'Clean the Registry' option.
Click onto 'Find in registry' and in the 'Search for' box type *Norton*;
The pertinent registry keys can then be safely deleted (just in case,
ensure that the 'Backup before deletion' is checked). Repeat the task by
typing in the Search for' box *Symantec*. You can then go on search and
remove associated files as well.
Then use NTREGOPT to compact the registry; Follow instructions.
http://www.larshederer.homepage.t-online.de/erunt

Good luck :)
 
Back
Top