norton scanning

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

h/p computer wont let me scan for viruses.
it says it cannot find the task. have been advised to uninstall and then
install again.but it came in the computer so how do i reinstall it is there
another way
 
PA Bear said:
How old is the machine, please? Is your Norton AntiVirus subscription
current?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


bought it 2 weeks ago. have free norton until feb.o5
Click to expand...
 
PA Bear said:
How old is the machine, please? Is your Norton AntiVirus subscription
current?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

also have found something that said content blocked type ad url http//channels.aolsvc.co.uk/help/article.adp?id=20040928110709990001 aol live said nothing to do with them
Click to expand...
 
Open Norton Av, and go to the help files, open Help & Support, then click on
HOme & Office, then click on the access free online support, then click on
automated support.. and see what that tells you. Post back with those
results.

Also,you could try , instead of clicking on automated support, go to the
next step, fill in the 2 required fields, hit in the Knowledge Base box
type in the exact error message that you receive.

You can also type in uninstall and reinstall, which will provide articles on
how to do both, and both will have the downloaded version of Norton, or the
Cd version...which do you have? If you have the downloaded version it will
tell you what folder to look in for your NAV installation files.
 
Okay, I went offline so I hope I'm not repeating my self, If Norton came with
your machine It is only a "trial version" 90 days - you need to purchase
Norton Internet, it has anti virus, firewall, stops annoying adds and some
spyware. I really like it. or you can go to a good search engine and look for
"free anti virus programs" Panda is an excellent one. Spy Blaster was okay
but it was too technical and was not the total program. Adaware and SpyBot
are a must - you'll be amazed at how much spyware you get - SpyBot will give
all the information on the "cookies" good luck.
 
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