I
Irene
I upgraded my Advent 3104 pc, from Windows Me to Xp, just
before Easter, and loaded Norton Internet Security. This
was fine until about four weeks ago, when I discovered
that I could not access my bank details, but as my Bank
was in the process of re-building their web site I blamed
that for my problem. I have now realised that I cannot
access any 'secure' sites because of a campatibily issue
with NIS. Although my copy of NIS was not bought directly
from Symantec I have no reason to believe that there is
anything wrong with the actual programme, but it seems to
have superglued itself to my hard dive and I cannot get
rid of it. Because I am the only one to use my PC, I don't
bother with parental contols, and I am sure I was not
prompted to set up a user account when I installed the
programme. However when I now try to uninstall the
programme I am told that I do not have administrator
authority to do so. I have visited the Symantec web site,
but am also having problems trying to download their
programme RNIS.EXE, as I do not get the option 'to save
the target as'. This whole issue is driving me round the
bend, and I will be eternally grateful to anyone who can
suggest a solution, in fact I am so desperate that I will
almost sell my soul to the devil. I class myself as
a 'techno-virgin' so please try to keep replies as simple
as possible.
Thanks a million,
Irene
before Easter, and loaded Norton Internet Security. This
was fine until about four weeks ago, when I discovered
that I could not access my bank details, but as my Bank
was in the process of re-building their web site I blamed
that for my problem. I have now realised that I cannot
access any 'secure' sites because of a campatibily issue
with NIS. Although my copy of NIS was not bought directly
from Symantec I have no reason to believe that there is
anything wrong with the actual programme, but it seems to
have superglued itself to my hard dive and I cannot get
rid of it. Because I am the only one to use my PC, I don't
bother with parental contols, and I am sure I was not
prompted to set up a user account when I installed the
programme. However when I now try to uninstall the
programme I am told that I do not have administrator
authority to do so. I have visited the Symantec web site,
but am also having problems trying to download their
programme RNIS.EXE, as I do not get the option 'to save
the target as'. This whole issue is driving me round the
bend, and I will be eternally grateful to anyone who can
suggest a solution, in fact I am so desperate that I will
almost sell my soul to the devil. I class myself as
a 'techno-virgin' so please try to keep replies as simple
as possible.
Thanks a million,
Irene