Sympatico is your ISP, right? It is my understanding that NAV2005 (NIS2005)
will not scan encrypted (secure) email.
from Symantec:
http://service1.symantec.com
(note the last paragraph)
Norton AntiVirus email scanning is not compatible with Internet service
providers using Secured Socket Layer protocol
Situation:
You have an Internet service provider (ISP) that uses the Secured Socket
Layer (SSL) protocol to download email to its incoming POP3 server. When you
configure Norton AntiVirus email scanning to scan email attachments, the
program does not appear to scan email attachments. You may also see the
error message "An encrypted email connection has been detected. Please see
help for more information on how to transmit encrypted email."
Solution:
Norton AntiVirus email scanning does not work with an ISP that is using the
SSL protocol. Also, Norton AntiVirus email scanning will only scan email
that arrives on default ports 110 or 25.
If your ISP uses the SSL protocol, then you must disable email scanning in
order to send and receive email. Read the document Turning on or turning off
email scanning in Norton AntiVirus for information on how to disable email
scanning.
--------------------------------------------------------------------------------
Note: Even though email scanning is disabled, your computer is still
protected from viruses. Norton AntiVirus Auto-Protect will scan email
attachments when you save the attachment to the hard drive. After you
disable email scanner, be sure that Auto-Protect is enabled, and then run
LiveUpdate regularly to insure that Auto-Protect has been optimally
configured. Auto-Protect provides real-time virus protection from any
source, including the Internet, and will automatically scan email
attachments whenever they are accessed.
